Business Details
37 Years
experience
Trusted Insurance Solutions in Ware, Hertfordshire
As a long-established, independent, and family-owned insurance broker with over 30 years of experience, we provide tailored insurance solutions for corporate and private clients. Based in Ware, Hertfordshire, our strategic location near London enables us to serve a diverse clientele with consistent care and expertise. Our membership in Willis Towers Watson Networks ensures access to a comprehensive range of products backed by a global network. We prioritise building lasting relationships through personalised advice, specialising in construction risks, arborists, and high-net-worth individuals.Our teams deep industry knowledge and commitment to client-centric service distinguish us in delivering risk management solutions. With over 250 years of combined experience, we ensure accurate, reliable coverage tailored to individual needs. Our dedication to regulatory compliance and continuous professional development reinforces our stability and trustworthiness. Clients benefit from dedicated account handlers, efficient claims processing, and a 90% annual renewal rate, reflecting our focus on transparency and client satisfaction.
Services
Commercial Insurance
Construction Insurance
Cyber Insurance
Employers' Liability
Motor Fleet
Professional Indemnity
Contractors All Risks
Non-Negligent Liability
Arborists Insurance
Private Clients Insurance
Details
- Year established: 1989
Highlights and features
- Over 30 years of experience in insurance brokerage.
- Member of Willis Towers Watson Networks for comprehensive solutions.
- Personalised advice tailored to client needs.
- Dedicated account handlers for each client.
- Over 250 years of combined industry experience.
Associations and certifications
- Willis Towers Watson Networks
- Financial Conduct Authority
What people say
Knowledgeable, professional, trustworthy partner
Hassle free
Exemplary
Fantastic
Brilliant service
Services
Commercial Insurance
We provide tailored commercial insurance for businesses of all sizes, covering risks such as property damage, liability, and operational disruptions. Our policies ensure comprehensive protection aligned with industry-specific needs. Clients benefit from expert advice and competitive rates through our global network partnerships.
Construction Insurance
Specialist construction insurance addresses risks inherent in building projects, including contractors' all risks, non-negligent liability, and single-project policies. We offer bespoke solutions for renovations and large-scale developments, ensuring compliance and financial security throughout the project lifecycle.
Private Clients Insurance
Our private client insurance caters to high-net-worth individuals, offering bespoke coverage for luxury properties, valuable assets, and lifestyle needs. With over 25 years of experience, we provide tailored policies that safeguard wealth and provide peace of mind.
Arborists Insurance
Designed for arborists, this insurance covers equipment, liability, and operational risks unique to tree care services. We provide policies that protect against accidents, property damage, and legal claims, ensuring business continuity and compliance with industry standards.
Cyber Insurance
Cyber insurance protects businesses from digital threats such as data breaches and cyberattacks. Our policies cover financial losses, legal fees, and recovery costs, supported by risk management advice to enhance cybersecurity resilience for businesses of all sizes.
People
Kevin Daines
Managing Director
Kevin founded Daines Kapp in 1989 after seven years in insurance. He oversees regulatory compliance, strategic direction, and client relationships. With a background in local government and a passion for client engagement, he ensures the firm's continued growth and stability.
Christine Ronan
Director
Christine joined Daines Kapp in 1993 and became a Director, managing accounting, HR, and client relations. With a career spanning decades, she drives innovation and maintains the firm's commitment to exceptional service and industry adaptation.
Stefan Daines
Broking Director
Stefan joined in 2013, progressing to Director by 2022. He specialises in commercial risks, including property and motor trade, and contributes to industry boards. His focus on technical advice and client advocacy strengthens our market position and service quality.
Tracey Harrington
Claims Team Leader
Tracey leads our claims team with 11 years at RSA. She ensures smooth claims processing, liaising between clients and insurers. Her client-focused approach and expertise in claims administration deliver efficient resolutions and uphold our service standards.
Donna Cronin
Personal Lines Account Handler
Donna rejoined the insurance sector in 2022, focusing on high-net-worth clients. With prior underwriting and broking experience, she manages household, private motor, and travel insurance, providing tailored solutions and dedicated support for complex client needs.
Questions
How do I make an insurance claim?
Download a claims form from our website or contact our claims team on 01920 484844 to guide you through the process.
What insurance services do you offer?
We provide commercial, construction, cyber, motor fleet, professional indemnity, and private client insurance, including high-net-worth policies.
How are you different from other brokers?
Our 30+ years of experience, global network membership, and dedicated account handlers ensure tailored solutions and exceptional service.
Do you specialise in niche industries?
Yes, we specialise in arborists, construction risks, and high-net-worth individuals, offering sector-specific expertise and coverage.
Are you regulated by the FCA?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA Register number 305208).