Business Details
30 Years
experience
Your Trusted Insurance Partner in Lancaster
Established in 1996, The Insurance Centre has built a reputation as a trusted independent insurance broker serving clients across the UK. Our team combines local expertise with nationwide reach, offering tailored insurance solutions for both personal and commercial needs. With offices in Lancaster and Knott End-on-Sea, we prioritise face-to-face interactions and direct communication to ensure clients receive comprehensive coverage that matches their specific requirements. As members of Broker Network, the UK's longest-established commercial insurance network, we leverage extensive industry connections to provide competitive policies while maintaining our core values of transparency and client care. Our 25+ years of experience in the insurance sector enable us to navigate complex risks and deliver bespoke protection strategies for businesses ranging from SMEs to specialist ventures like escape rooms and microbreweries.We continually invest in understanding emerging market trends to enhance our service offerings while preserving the personal touch that distinguishes us from larger corporate providers. Our commitment extends beyond policy sales, encompassing ongoing support throughout the insurance lifecycle, including claims assistance and coverage adjustments. This approach has fostered long-term relationships with clients, many of whom have relied on our services for multiple generations. We operate with a clear focus on ethical practices, ensuring all recommendations prioritise client interests over commission incentives. Our team's collective expertise, spanning areas such as commercial motor insurance, property coverage, and agricultural policies, positions us to address diverse insurance challenges effectively.
Services
Commercial Insurance
Motor Insurance
SME Insurance
Escape Room Insurance
Tradesmen Insurance
Property Insurance
Personal Insurance
Travel Insurance
Pet Insurance
Farm & Agricultural Insurance
Details
- Year established: 1996
Highlights and features
- We've provided tailored insurance solutions since 1996 with local expertise
- Our team offers specialist coverage for unique businesses like escape rooms
- We maintain membership with Broker Network for enhanced service capabilities
- Our claims process prioritises prompt, professional support for policyholders
- We combine competitive pricing with comprehensive coverage analysis
Associations and certifications
- Financial Conduct Authority
What people say
Competitive prices
Personal service
Highly recommend
Prompt support
Expert advice
Services
Commercial Insurance
We provide comprehensive commercial insurance solutions tailored to businesses of all sizes. Our expertise covers risk assessment, policy customisation, and claims support for various industries. With access to specialist markets through Broker Network, we secure competitive rates while ensuring adequate protection for your business operations.
Escape Room Insurance
Our specialist escape room insurance addresses unique risks in immersive entertainment venues. We offer tailored policies covering public liability, equipment protection, and business interruption. Our team understands the specific requirements of these establishments, ensuring comprehensive coverage that adapts to evolving industry standards and visitor safety regulations.
Farm Insurance
We deliver comprehensive farm insurance solutions tailored to agricultural businesses across the North West. Our policies protect farm buildings, machinery, livestock, and crops while covering liability risks. With decades of experience in rural insurance, we understand the unique challenges faced by farmers and provide specialist advice to safeguard agricultural enterprises.
SME Insurance
Our SME insurance packages provide essential protection for small and medium enterprises. We offer flexible policies covering property, liability, business interruption, and professional indemnity. Our approach focuses on understanding each business's specific risks to create cost-effective solutions that support growth while maintaining financial security during unexpected events.
Personal Insurance
We offer tailored personal insurance solutions covering home, motor, travel, and pet protection. Our policies adapt to individual circumstances, providing appropriate coverage without unnecessary extras. Our team takes time to understand personal requirements, ensuring clients receive competitive rates while maintaining adequate protection for their valuable assets.
People
Mark Jackson
Managing Director
With BSc (Hons) and Cert CII qualifications, Mark leads our team with over 25 years' experience in insurance brokerage. He focuses on strategic development while maintaining hands-on client relationships.
Carl Balshaw
Director
Cert CII qualified, Carl brings extensive industry knowledge to our commercial insurance division. He specialises in complex risk assessments and has developed key partnerships with specialist insurers.
Darren Teasdale
Director
Dip CII qualified, Darren manages our expanding SME insurance portfolio. His expertise in business insurance solutions helps clients navigate regulatory requirements while optimising risk protection.
Suzanne Davies
Commercial Department
Suzanne specialises in niche commercial insurance, particularly for emerging sectors. Her attention to detail proved crucial in developing our escape room insurance expertise and securing competitive brewery policies.
Claire Banks
Account Executive
Cert CII qualified, Claire provides dedicated support to agricultural clients. Her 15-year tenure demonstrates our commitment to continuity, maintaining long-term relationships while delivering efficient insurance administration.
Questions
What types of insurance do you offer?
We provide personal and commercial insurance including motor, property, SME, escape room, farm, and specialist business coverage across the UK.
How can I get a competitive insurance quote?
Contact us via phone or our online form with your requirements. Our team will analyse your needs and provide tailored options from our extensive market connections.
Do you handle specialist business insurance needs?
Yes, we specialise in unique sectors like escape rooms, microbreweries, and axe-throwing venues, offering bespoke policies that address specific operational risks.
What areas do you cover?
While based in Lancaster and Knott End-on-Sea, we serve clients nationwide, from London to Inverness, maintaining our personal service approach regardless of location.
How do you support claims processes?
We provide continuous support throughout the insurance lifecycle, including proactive claims assistance to ensure prompt resolution and minimal business disruption.
Can I speak to someone directly?
Yes, our Lancaster office phone number 01524 848506 connects you directly with our team for immediate assistance or appointment scheduling.
