Business Details
50+ Years
experience
Your Trusted Insurance Broking Partner in Southport
Established in 1935, Millins Insurance Brokers has been independently owned and operated by the Millin family since 1963. Our legacy of integrity and client-focused service has been built on decades of industry expertise and a commitment to ethical practices. As a family-run business, we prioritise understanding the unique needs of each client, ensuring tailored insurance solutions that align with their specific requirements. Our team holds Chartered Insurance Broker status, reflecting our adherence to the highest professional standards. With generations of experience in both insurance and equestrian sectors, we combine specialist knowledge with a personal touch. Our advisors are fully qualified through the Chartered Insurance Institute, ensuring clients receive expert guidance backed by continuous professional development.We pride ourselves on maintaining direct relationships with clients, avoiding call centres to deliver a bespoke service that exceeds expectations. Our dedication to excellence has earned us long-standing client relationships and industry recognition, including leadership roles in organisations like BIBA and the Society of Technicians in Insurance. Transparency and accountability remain central to our operations, with all team members completing mandatory ethics training. This heritage of trust and innovation positions us as a reliable partner for businesses and individuals seeking comprehensive insurance solutions.
Services
Equestrian Insurance
Horsebox Insurance
Commercial Insurance
Business Insurance
Personal Insurance
Home Insurance
Details
- Year established: 1935
Highlights and features
- We are a family-owned business with 85+ years of industry heritage.
- Our team holds Chartered Insurance Broker status for professional excellence.
- We specialise in equestrian and commercial insurance sectors.
- All advisors complete mandatory Chartered Insurance Institute ethics training.
- FCA-authorised with a proven track record in complex claims resolution.
Associations and certifications
- Chartered Insurance Institute
- Financial Conduct Authority
What people say
Sympathetic and efficient
Second to none advice
Excellent service
Prompt claims processing
Highly recommend
Services
Equestrian Insurance
Specialist equestrian insurance policies tailored to horse owners, riders, and equine businesses. Coverage includes mortality, third-party liability, and loss of use, with claims handled by experts who understand the unique needs of the horse industry. Our team's practical equestrian experience ensures policies address sector-specific risks.
Commercial Insurance
Comprehensive commercial insurance solutions for businesses of all sizes, including property, liability, and professional indemnity coverage. We work closely with clients to assess industry-specific risks, providing tailored protection that supports operational continuity and regulatory compliance for diverse business sectors.
Personal Insurance
Personal insurance products covering household, travel, and high-net-worth requirements. Our policies protect against property damage, personal liability, and travel disruptions, with flexible terms to suit individual circumstances while maintaining competitive premiums and clear policy terms.
People
Wendy Cook
Managing Director
ACII-qualified Chartered Insurance Broker with expertise in equestrian insurance. Joined family firm in 1989, holding leadership roles in BIBA and the Insurance Institute of Liverpool. Oversees day-to-day operations and equestrian commercial accounts.
Andy Smith
Commercial Broking Director
ACII-qualified Chartered Insurance Broker with 40+ years' experience. Specialises in commercial risk management across diverse industries. Joined Millins in 2007, managing non-equestrian commercial clients and contributing to business strategy.
Keren Keenan
Insurance Advisor
Cert CII-qualified advisor with 30+ years' experience in insurance. Focuses on personal insurance products, leveraging prior roles in national brokers and equestrian specialists. Competes in equestrian events while supporting client insurance needs.
Natalie Jones
Insurance Advisor
Equine behaviour graduate specialising in horsebox insurance. Advises private and commercial horsebox owners, combining insurance expertise with practical equestrian knowledge. Maintains active involvement in local equestrian competitions.
Questions
What insurance sectors does Millins specialise in?
We focus on equestrian, commercial/business, and personal/home insurance sectors, with specialist knowledge in horse-related policies.
How does Millins handle insurance claims?
Claims are managed in-house by experienced advisors who liaise directly with insurers, ensuring prompt resolution and client support throughout the process.
Are your advisors qualified?
All advisors hold Chartered Insurance Institute qualifications, with ongoing CPD to maintain expertise in evolving insurance regulations and practices.
Do you serve clients outside Southport?
While based in Southport, we serve clients nationwide through direct communication channels and tailored policy arrangements.
What makes Millins different from other brokers?
Our combination of equestrian expertise, family business ethos, and Chartered Insurance Broker status creates unique value for clients.
