Business Details
Expert Insurance Solutions in Ashford, Kent
Cascade Insurance Services is an independent insurance broker serving commercial and personal clients across the UK. With access to over 200 insurers, we specialise in tailoring policies for businesses, high-value properties, and care sector organisations. Our team prioritises understanding client needs to deliver comprehensive coverage, combining specialist knowledge with competitive pricing. Established in Ashford, Kent, we offer site visits and collaborate with professionals like surveyors to ensure precise risk assessment. Our commitment to customer care extends to free consultations, transparent communication, and ongoing policy support, ensuring clients receive optimal protection against evolving risks. 
Services
Business Insurance
Care Agency Insurance
Cyber Insurance
High Value Home Insurance
Commercial Insurance
Public Liability Coverage
Professional Indemnity
Employers Liability Insurance
Unoccupied Property Insurance
Fleet Insurance
Highlights and features
- We offer over 20 years of combined experience in commercial insurance broking.
- Our team provides tailored insurance solutions for niche markets and complex risks.
- We guarantee competitive premiums through partnerships with leading insurers.
- Our customer service includes free consultations and transparent policy explanations.
- We specialise in high-value property and care sector insurance expertise.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Knowledgeable team
Competitive rates
Prompt assistance
Tailored solutions
Services
Business Insurance
We provide comprehensive business insurance for diverse industries, including public liability, employers liability, and professional indemnity. Our policies protect against property damage, legal claims, and income loss, with tailored solutions for SMEs and large enterprises. With access to leading insurers, we ensure competitive premiums and coverage that aligns precisely with operational risks.
Care Agency Insurance
Specialist insurance for domiciliary care, care homes, and agencies, including employers liability, public liability, and professional indemnity. Our policies address sector-specific risks like client injuries, negligence claims, and equipment damage, ensuring compliance with regulatory requirements while protecting staff and vulnerable individuals.
Cyber Insurance
Cyber insurance safeguards businesses against data breaches, ransomware attacks, and network security failures. Coverage includes legal expenses, business interruption losses, and crisis management support. We help organisations mitigate financial and reputational damage from cyber incidents, with policies tailored to GDPR compliance and evolving digital threats.
High Value Home Insurance
Tailored insurance for high-value homes, listed buildings, and properties of unusual construction. Our policies cover structural damage, high-value contents, and unoccupied property risks, with specialist underwriting to accommodate unique architectural features and premium asset protection requirements.
Commercial Insurance
Comprehensive commercial insurance covering property, vehicles, and operational liabilities. We serve industries ranging from construction to professional services, offering public liability, employers liability, and business interruption coverage. Our approach combines risk assessment expertise with access to specialist insurers for complex or non-standard requirements.
People
John Lawton
Insurance Broker
John specialises in business and cyber insurance, with a focus on non-standard policies. He has over 15 years' experience in risk assessment and has helped clients secure tailored coverage for complex requirements, including urgent cases requiring rapid policy implementation.
Julie
Insurance Broker
Julie manages care sector and professional indemnity insurance, with expertise in client-focused solutions. She has maintained long-term relationships with policyholders since 2018, providing renewal support and proactive risk management advice for healthcare providers and SMEs.
Vicki
Insurance Broker
Vicki supports commercial clients with liability insurance and fleet coverage. She collaborates with underwriters to address unique business risks, particularly in property and vehicle insurance sectors, ensuring competitive pricing and comprehensive policy terms for clients.
Questions
What types of business insurance do you offer?
We provide public liability, employers liability, professional indemnity, commercial property, and business interruption insurance for sectors including construction, healthcare, and professional services.
Can you help with cyber insurance for small businesses?
Yes, our cyber insurance covers data breaches, ransomware, and network security risks, with tailored policies for SMEs to protect against financial and reputational damage.
Do you offer insurance for listed or unusual properties?
Yes, we specialise in high-value home insurance for listed buildings, properties of unusual construction, and unoccupied homes with specialist underwriting support.
How do you handle insurance claims?
We provide dedicated support during claims processes, leveraging our insurer relationships to ensure prompt resolution and fair compensation for policyholders.
Are your insurance quotes competitive?
We guarantee competitive premiums through partnerships with over 200 insurers, ensuring cost-effective coverage tailored to individual risk profiles.
Do you serve clients outside Kent?
Yes, while based in Ashford, we provide insurance solutions nationwide across the UK for both personal and commercial clients.
