Business Details
39 Years
experience
Trusted Insurance Brokers in Carlisle
H&H Insurance Brokers has been providing tailored insurance solutions since 1987, specialising in agricultural, commercial, tourism, and property insurance. Our team of experienced professionals prioritises client needs, offering personalised service with a focus on claims support and policy customisation. Recognised with Feefo's Gold Trusted Service Award, we combine local expertise with national regulatory compliance under the Financial Conduct Authority. Our approach centres on building long-term relationships, ensuring clients receive comprehensive coverage at competitive rates while maintaining a commitment to transparency and client advocacy. 
Services
Agricultural Insurance
Commercial Insurance
Tourism Insurance
Property Insurance
Claims Handling
Livestock Coverage
Cyber Insurance
Landlord Policies
Business Interruption
Equipment Protection
Details
- Year established: 1987
Highlights and features
- We provide personalised insurance policies tailored to specific business needs
- Our claims-led approach ensures dedicated support during insurance claims
- Award-winning customer service recognised by Feefo's Gold Trusted Service Award
- Experienced team with sector-specific expertise in agriculture and commerce
- Competitive pricing combined with comprehensive coverage options
Associations and certifications
- Financial Conduct Authority
- Feefo Gold Trusted Service Award
What people say
Outstanding service
Efficient and thorough
Highly recommend
Competitive rates
Personalised policies
Services
Agricultural Insurance
Our agricultural insurance provides comprehensive protection for farms and rural businesses, covering livestock, equipment, and property. We offer tailored policies addressing sector-specific risks while ensuring competitive pricing. Our specialists understand modern farming operations, including digital systems and pedigree sales requirements.
Commercial Insurance
We create custom commercial insurance packages for businesses of all sizes, from retail shops to manufacturing industries. Our policies address liability, cyber risks, and operational continuity. The team works closely with clients to understand unique business needs and provide appropriate coverage solutions across diverse sectors.
Property Insurance
Our property insurance services cover residential and commercial properties, including landlord portfolios and high-net-worth homes. We offer tailored policies protecting against multiple risks while maintaining competitive pricing. Clients receive dedicated broker support throughout the policy lifecycle, from assessment to claims handling.
Claims Handling
As a claims-led organisation, we prioritise efficient claims resolution, acting as client advocates during the process. Our team challenges insurers when necessary to ensure fair settlements. We focus on making claims handling straightforward and stress-free for policyholders across all insurance sectors.
Tourism Insurance
We provide specialist insurance for tourism and hospitality businesses, including B&Bs, glamping sites, and holiday homes. Our policies address unique risks faced by accommodation providers and event organisers. Clients benefit from tailored coverage options and expert guidance from our experienced insurance brokers.
People
Paul Graham
Managing Director
With extensive insurance industry experience, Paul leads our team in delivering exceptional client service. Under his leadership, we've won multiple awards including Feefo's Gold Trusted Service Award and Independent Broker of the Year. He focuses on maintaining our client-first ethos while driving innovation in insurance solutions.
Lee Sparrow
Account Executive | Property
Lee specialises in property insurance solutions, delivering outstanding service to our clients. With deep knowledge of property risks and coverage requirements, he ensures clients receive appropriate protection. Recognised for excellence in client support, Lee plays a key role in our property insurance team.
Questions
What insurance sectors do you specialise in?
We specialise in agricultural, commercial, tourism/hospitality, and property insurance, including niche areas like livestock coverage and cyber protection.
How do you handle insurance claims?
Our claims-led approach means we actively support clients throughout the process, advocating for fair settlements while ensuring efficient resolution.
Can you create customised insurance packages?
Yes, we tailor policies to match specific business requirements, combining multiple coverage elements into comprehensive, bespoke insurance solutions.
Do you offer financing options for premiums?
We partner with Premium Credit Ltd to provide flexible premium financing arrangements for qualifying clients.
What awards have you received?
We've won Feefo's Gold Trusted Service Award and were named Independent Broker of the Year at the national Times Awards.
