Protecting you and your assets, so you can focus on what matters most
Here at Lansdown Insurance Brokers, we pride ourselves on being specialists in Blocks of Flats, Landlords, Home, Business, and Personal Lines Insurance. With over 60 years of experience in the industry, our team of experts has built a reputation for consistently excellent customer service. In 2014, we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group.
Our Services
We offer a wide range of insurance services, including Blocks of Flats Insurance, Landlord Insurance, Home Insurance, Business Insurance, and Personal Lines Insurance. Our team of experts will work with you to understand your unique needs and tailor-make an insurance policy that meets your specific requirements. Whether you're a landlord, homeowner, or business owner, we have the expertise and knowledge to guide you through the complex world of insurance.
Our Values
At Lansdown Insurance Brokers, we operate under a set of core values that set us apart from other insurance brokers. We believe in treating all our customers with respect, acting with kindness, and being imaginative in our approach to insurance. We are committed to giving our customers the best possible service, and we pride ourselves on being part of our customers' families.
Our Promise
At Lansdown Insurance Brokers, we guarantee you an expert, personal service that is bespoke to your insurance needs. You will always talk to experienced insurance professionals, and you will be treated fairly by us at all times. We take responsibility for all of our customers, taking pride in delivering excellent service that meets their needs and intervening personally where we see we can make a difference.
Our Team
Our friendly team of experts has the knowledge and experience to arrange insurance that's tailor-made for your needs. We are dedicated to delivering exceptional customer service, and we are committed to consistently exceeding our customers' expectations.
Overview of Reviews
Positive Comments
The majority of reviewers praised the excellent service, professionalism, and personable nature of the staff at Lansdown Insurance Brokers. Many reviewers mentioned specific staff members who provided helpful and courteous service, including Alec Lloyd, Debbie Hunt, Catherine, and Chloe. Reviewers also appreciated the competitive quotations and efficient handling of claims.
Negative Comments
One reviewer, Robin Saphra, expressed distrust and frustration with the brokerage after they withdrew a quotation without explanation and requested transfer of their current policy.
Staff
- Alec Lloyd was praised for his helpful and approachable nature.
- Debbie Hunt was commended for her professionalism, courtesy, and tenacity in securing a claim.
- Catherine was thanked for obtaining a good car insurance deal.
- Chloe was thanked for her excellent service in arranging flat block insurance.
Service
- Reviewers appreciated the swift response to queries and efficient handling of claims.
- Some reviewers mentioned the beautiful and tastefully restored Regency building where the brokerage is located.
