Business Details
Income Protection Insurance Experts in Gloucestershire
With over 135 years of dedicated experience in income protection, we operate as a mutual organisation owned and managed by our Members. Our focus remains on reinvesting profits directly into enhancing products and services, ensuring Members receive tailored support during periods of financial hardship caused by illness or injury. Recognised for our exceptional customer service, we achieved an 89.1 Business Benchmark score with Financial Advisers and 88.7 with Members in 2024, alongside a ServiceMark with Distinction accreditation.Our approach prioritises fairness, empathy, and transparency, treating every customer as an individual while continuously striving for service improvements. As a registered entity under the Friendly Societies Act 1992, we maintain authorisation from the Prudential Regulation Authority and regulation by the Financial Conduct Authority.
Services
Income Protection Insurance
Highlights and features
- 135+ years of specialist income protection expertise
- Mutual structure prioritising Member interests over shareholders
- 89.1 Business Benchmark score with Financial Advisers (2024)
- ServiceMark with Distinction accreditation for customer service
- Continuous reinvestment in product and service improvements
Associations and certifications
- Institute of Customer Service
- ServiceMark with Distinction
Services
Income Protection Insurance
We provide regular income replacement for Members unable to work due to illness or injury. Our mutual structure ensures benefits prioritise Members' needs without shareholder interference. With over 135 years' experience, we combine financial security with empathetic support during challenging times.
Questions
What does Cirencester Friendly specialise in?
We specialise in income protection insurance, providing financial support to Members who cannot work due to illness or injury.
How is Cirencester Friendly different from other insurers?
As a mutual organisation, we're owned by Members and reinvest profits into improving services rather than paying shareholders.
How can I claim income protection benefits?
Contact our team via phone or email to discuss your circumstances. We'll guide you through the claims process with empathy and transparency.
Are your services available nationwide?
While based in Gloucestershire, our income protection services are available to eligible Members across the UK.
