Business Details
Your Local Insurance Broker in Southend-on-Sea
We are Chalkwell Insurance Services, a trusted insurance brokerage serving local communities across the UK. Formerly known as Primo, we maintain the same commitment to quality service while adapting to the evolving digital landscape. Our team prioritises face-to-face interactions, ensuring clients receive personalised advice tailored to their specific needs. With expertise in car, home, van, and business insurance, we specialise in securing comprehensive coverage at competitive prices.Our dedication extends beyond transactions, as we actively support local charities and community events. Backed by a Trustpilot 'Excellent' rating, we combine national expertise with local knowledge to deliver hassle-free insurance solutions. Our branch network ensures accessibility, while our claims support guarantees reliable assistance when needed most.
Services
Car Insurance
Home Insurance
Van Insurance
Business Insurance
Highlights and features
- We are rated Excellent on Trustpilot for customer service
- We provide tailored insurance solutions unavailable on comparison sites
- Our local team offers community-based expertise and support
- We offer dedicated claims assistance and policy guidance
- We combine national resources with local market knowledge
What people say
Excellent Trustpilot rating
Tailored service
Competitive pricing
Local expertise
Reliable claims support
Services
Car Insurance
We provide comprehensive car insurance policies tailored to individual driving needs. Our brokers compare multiple providers to secure competitive rates while ensuring adequate coverage levels. Clients benefit from personalised advice on policy features and claims procedures.
Home Insurance
Our home insurance solutions protect residential properties against common risks including fire, theft, and weather damage. Policies can be customised with additional coverage options, with brokers offering guidance on appropriate protection levels.
Van Insurance
Specialist van insurance policies are available for both personal and business use. Coverage includes third-party liability, theft protection, and optional extras tailored to commercial vehicle requirements and usage patterns.
Business Insurance
We offer business insurance packages protecting against operational risks including property damage, liability claims, and business interruption. Policies are customised to specific industry needs with support for risk assessment and claims management.
People
Paul Kirby
Branch Manager
Paul Kirby leads the Southend branch with extensive insurance experience, focusing on delivering personalised coverage solutions and exceptional customer service to local clients.
Questions
What insurance types does Howden Southend offer?
We provide car, home, van, and business insurance policies with customisable coverage options to meet individual and commercial needs.
Do you offer online insurance management?
While we prioritise face-to-face consultations, our policies integrate with digital tools for convenient policy management and claims reporting.
Are your insurance quotes competitive?
Yes, our brokers compare multiple providers to ensure competitive pricing while maintaining appropriate coverage levels for your specific needs.
How does your claims support work?
We provide dedicated claims assistance, guiding clients through the process and advocating for fair resolutions with insurance providers.
Do you support local community initiatives?
Yes, we actively participate in local charity work and community events as part of our commitment to the Southend area.
