Business Details
20 Years
experience
Emergency
services
Your Trusted Commercial Insurance Partner Since 2006
Established in 2006, BBA Insurance has consistently delivered tailored commercial insurance solutions to businesses across Scotland. Our expertise lies in minimising client costs while ensuring optimal coverage and efficient claims resolution. As an employee-owned company since 2021, our team has a vested interest in maintaining the highest service standards. We operate independently of insurers, prioritising client needs through transparent risk management and policy negotiation. Our in-house services include fleet management, certificate issuance, and dedicated claims support, with out-of-hours availability for urgent matters.Our brokers specialise in sectors they understand, aligning client priorities with industry-specific expertise. Technology investments, including bespoke claims software, enhance our ability to manage cases effectively. Recognised as Scotland's first employee-owned insurance broker, we combine sector knowledge with long-term client partnerships to deliver consistent, reliable service.
Services
Commercial Insurance
Fleet Management
Claims Handling
Risk Mitigation
Employee-Owned Service
Details
- Year established: 2006
Highlights and features
- We became Scotland's first employee-owned insurance broker in 2021
- Specialise in commercial insurance with sector-specific expertise
- Provide 24/7 claims support through dedicated out-of-hours services
- Regulated by the Financial Conduct Authority for compliance assurance
- Manage claims efficiently using bespoke software developed in-house
Associations and certifications
- British Insurance Brokers Association (BIBA)
- Financial Conduct Authority (FCA)
What people say
Prompt and professional service
Best premiums negotiated
Great team support
Cost-effective solutions
Successful claims resolution
Services
Commercial Insurance
We provide tailored commercial insurance solutions designed to protect businesses from unforeseen risks. Our independent brokers negotiate competitive premiums while ensuring comprehensive coverage aligned with specific industry needs. With sector-specific expertise since 2006, we prioritise client interests through transparent risk assessment and policy management.
Fleet Management
Our in-house fleet management service handles vehicle additions/removals, database updates, and documentation. We process changes on the same day to prevent business disruptions, supported by dedicated account management and quarterly fleet statements for complete transparency and compliance.
Claims Handling
We manage claims from inception to settlement using bespoke software for efficient tracking. Our team provides out-of-hours support, completes necessary documentation, and acts as your advocate during insurer communications, ensuring clear processes and timely resolutions.
Risk Mitigation
We help businesses identify and minimise potential risks through tailored insurance strategies. Our brokers provide clear advice on policy terms and coverage options, ensuring proactive protection against financial losses while maintaining cost-effectiveness.
Employee-Owned Service
As Scotland's first employee-owned insurance broker since 2021, our team has a financial stake in delivering exceptional service. This structure ensures long-term commitment to client needs through dedicated support and shared business interests.
Questions
What commercial insurance services do you offer?
We provide tailored commercial insurance solutions including fleet management, risk mitigation, and claims handling, supported by sector-specific expertise since 2006.
How do you handle insurance claims?
Our dedicated claims department uses bespoke software to manage cases efficiently, with out-of-hours support and direct client communication throughout the process.
Are you regulated by industry authorities?
Yes, we're regulated by the Financial Conduct Authority and members of the British Insurance Brokers Association (BIBA).
What areas do you serve?
We primarily serve businesses across Scotland, with our head office located in Hamilton.
How does your fleet management service work?
We offer complete in-house fleet management, including vehicle changes, database updates, and documentation, with same-day processing to minimise business disruption.
