Business Details
21 Years
experience
Emergency
services
Your Trusted Car & Home Insurance Provider in the UK
Established in 2005, Sheilas' Wheels has redefined car and home insurance by addressing specific customer needs through tailored policies and exceptional service. Our research-driven approach initially focused on women's requirements, introducing unique features like handbag coverage up to 250 and family-friendly repair services. As part of the Ageas Group since 2025, we maintain a 97% car claims payout rate while offering comprehensive cover options for vehicles and properties. Our team prioritises customer-centric solutions, including 24/7 claims reporting and flexible payment arrangements.With over 20 years of industry experience, we combine innovative policy design with traditional values of transparency and reliability. Our commitment to quality is demonstrated through specialist support for young families, mental health counselling provisions, and a rigorous fraud prevention framework. Operating as a direct insurer across the UK, we maintain regulatory compliance while continuously adapting to evolving customer expectations.
Services
Car insurance
Home insurance
Comprehensive cover
Multicar discount
Claims support
Child seat assistance
Mental health counselling
Details
- Year established: 2005
Highlights and features
- 20 years of specialist insurance experience since 2005
- 97% car claims payout rate for 2024
- Family-friendly repair services with child seat assistance
- Handbag coverage up to 250 included in comprehensive policies
- Part of the Ageas Group with 200-year heritage
What people say
97% claims payout
Friendly staff
Tailored policies
24/7 support
Family-friendly services
Services
Car insurance
Our comprehensive car insurance policies offer two flexible options with unique features including handbag coverage up to 250 and family-friendly repair services. With a 97% claims payout rate, we provide 24/7 support and specialist assistance for young families. Policies accommodate drivers with non-standard requirements through our broker market presence.
Home insurance
Tailored home insurance solutions cover properties from cosy cottages to family homes. Our policies address specific needs through flexible coverage options and specialist support. As part of the Ageas Group, we maintain high claims processing standards while offering 24/7 customer assistance for property-related emergencies.
Multicar discount
Eligible customers receive 15% off comprehensive cover for additional vehicles insured with us. The discount applies to online purchases through our website and operates under standard policy terms. This offer complements our core insurance products while maintaining full coverage benefits.
Claims support
24/7 claims reporting available through our online portal with 97% of pursued car claims paid in 2024. Our team handles fraud prevention, policy compliance checks, and emergency assistance while maintaining transparent communication throughout the claims process.
Family services
Specialist repair guidelines ensure family-friendly service delivery, including child seat fitting and appointment scheduling around school hours. Our research-driven approach addresses specific needs of young families through practical policy features and dedicated customer support channels.
Questions
What makes Sheilas' Wheels different from other insurers?
We specialise in tailored policies addressing specific customer needs, including family-friendly repair services, handbag coverage up to £250, and mental health support provisions.
Can I get insurance with previous convictions?
Our broker market presence allows coverage for drivers with non-standard requirements, though full disclosure of convictions is required during policy application.
How do I make a claim?
Report incidents 24/7 through our online portal. Our team processes 97% of pursued car claims with transparent communication throughout the assessment process.
Are there discounts available?
Eligible customers receive a 15% Multicar discount for additional vehicles insured through our website, subject to standard policy terms and conditions.
What support exists for young families?
Our family-friendly repair services include child seat fitting assistance and appointment scheduling around school hours, developed from 20 years of customer research.
Is Sheilas' Wheels part of a larger group?
We became part of the Ageas Group in 2025, combining our 20-year heritage with their 200-year insurance expertise while maintaining our distinct service approach.
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