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Business Details
40 Years
experience
Your Trusted Insurance Partner in Gretna
Established in 1986, CSW Insurance is a family-run business dedicated to providing independent insurance advice and tailored solutions. As members of Hedron Network, we leverage exclusive partnerships with leading insurers to deliver competitive coverage. Our core values of honesty, integrity, and accountability guide every interaction, ensuring transparent communication and ethical practices. With specialist knowledge of agricultural risks and a regional focus across Dumfries & Galloway, Cumbria, the Borders, and Northumbria, we combine local expertise with nationwide insurer access.

Our team prioritises face-to-face service, offering personalised support to address complex insurance needs for businesses, farms, and individuals. We maintain continuous learning to stay ahead of industry trends, ensuring clients receive up-to-date, relevant solutions. Our commitment to teamwork ensures collective expertise is applied to every clients unique requirements, fostering long-term trust and reliability.
Services
Farm Insurance Business Insurance Motor Insurance Personal Insurance Legal Expenses Insurance Care Homes Insurance Commercial Combined Insurance Contractors Insurance High Net Worth Insurance 1Stop4aGP Service
Details
  • Year established: 1986
Highlights and features
  • We have over 35 years of experience in independent insurance brokerage.
  • Our team holds specialist knowledge of agricultural and rural business risks.
  • We are authorised and regulated by the Financial Conduct Authority.
  • We offer tailored policies through partnerships with leading UK insurers.
  • Our regional focus ensures deep understanding of local farming communities.
Associations and certifications
  • Financial Conduct Authority
Services
Farm Insurance
Our farm insurance solutions protect agricultural businesses against risks including property damage, livestock loss, and liability claims. We provide tailored policies for farms of all sizes, covering buildings, machinery, and business interruption. Our brokers ensure comprehensive protection aligned with the unique needs of modern farming operations.
Business Insurance
We offer robust commercial insurance for businesses across sectors, including liability protection, property coverage, and fleet insurance. Our policies safeguard assets, employees, and operations against unforeseen challenges. Independent brokerage ensures competitive pricing and customised solutions for SMEs and large enterprises alike.
Motor Insurance
Our motor insurance includes private car, farm vehicle, and fleet policies with comprehensive protection. We specialise in classic car and commercial vehicle coverage, ensuring tailored solutions for personal and business use. Competitive rates are secured through partnerships with leading UK insurers.
Personal Insurance
We provide personal insurance products including household, high net worth, and caravan policies. Our offerings protect individuals against property damage, legal expenses, and travel emergencies. Tailored solutions ensure coverage matches the unique needs of homeowners, travellers, and high-value asset holders.
1Stop4aGP Service
This innovative service offers 24/7 access to GMC-registered GPs via phone or video consultations. Covering individuals and businesses, it includes private prescriptions delivered to homes or workplaces. Designed to reduce absenteeism and improve wellbeing, it provides cost-effective healthcare support for families and employees.
People
Craig Williamson
Managing Director
With decades of insurance expertise, Craig leads our team in delivering tailored solutions. His strategic vision ensures clients receive competitive policies while maintaining our family-run ethos.
Nicola Williamson
Company Director
Nicola oversees operational excellence, ensuring our team upholds core values of integrity and client-focused service. Her leadership strengthens our commitment to independent, ethical brokerage.
Stuart Hookway
Commercial Insurance Advisor
Stuart specialises in business insurance solutions, leveraging industry knowledge to protect SMEs and large enterprises against operational risks through comprehensive coverage.
Angela Gallimore
Account Handler
Angela provides expert support for policy management, ensuring seamless client interactions and timely resolution of insurance needs with professionalism and care.
Sophie Hilton
Insurance Account Handler
Sophie assists clients with policy administration, combining attention to detail and industry expertise to deliver efficient, personalised insurance solutions.
Questions
What types of insurance does CSW offer?
We provide farm, business, motor, personal, legal expenses, and healthcare insurance solutions tailored to individual and commercial needs.
Are you regulated by the Financial Conduct Authority?
Yes, CSW Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority for compliance and client protection.
Can I get farm insurance for a smallholding?
Absolutely. Our farm insurance policies are adaptable for small farms, hobby farms, and large agricultural enterprises with customised coverage.
Do you offer online insurance tools?
Yes, we provide quick-fire online tools for premium estimates while maintaining personal advisor support for detailed policy discussions.
What is the 1Stop4aGP service?
It's a 24/7 remote GP service offering video/phone consultations and prescription delivery for individuals and businesses, enhancing healthcare accessibility.
How do you tailor insurance policies?
Our brokers assess individual needs, then source customised policies from multiple insurers to ensure optimal coverage and competitive pricing for each client.