Business Details
Your Trusted Insurance Broker in Aylesbury
Insurance-Desk has been providing independent insurance brokerage services for over 15 years, specialising in commercial and personal insurance products. Our team of licensed professionals works with a wide range of insurers to source tailored coverage solutions for complex risks, offering expert advice and competitive premiums. We prioritise client relationships through approachable service, claims advocacy, and educational resources to help clients make informed decisions. With strong partnerships across the industry, we deliver customised insurance programmes while maintaining a commitment to transparency and client-centric support throughout the policy lifecycle.
Services
Property Insurance
Business Insurance
Personal Insurance
Life Protection
Claims Support
Highlights and features
- We offer tailored insurance solutions for unique property and business risks
- Our team provides expert claims advocacy and policyholder support
- We source competitive premiums through partnerships with multiple insurers
- We deliver educational resources to help clients understand insurance options
- Our brokers hold professional qualifications including Cert CII
Associations and certifications
- Financial Conduct Authority
What people say
Rapid service
Excellent support
Competitive rates
Top quality service
Knowledgeable team
Services
Property Insurance
We provide comprehensive property insurance for residential and commercial properties, including specialist coverage for listed buildings, holiday homes, and unoccupied properties. Our policies protect against risks like fire, flood, and structural damage while offering tailored solutions for unique property requirements. With expertise in complex cases, we ensure appropriate coverage through leading insurers.
Business Insurance
Our business insurance solutions protect companies against operational risks through policies covering liability, equipment, cyber threats, and business interruption. We specialise in customised packages for sectors requiring specialist coverage like event insurance and professional indemnity. Our team helps businesses navigate complex risks while maintaining compliance with legal requirements.
Life Protection
We offer life protection policies including term assurance, critical illness cover, and income protection tailored to individual and business needs. Our solutions provide financial security for dependants and business continuity in case of unexpected events. We help clients select appropriate coverage levels with tax-efficient options where available.
Claims Support
Our dedicated claims team assists policyholders through the claims process with guidance on documentation and communication with insurers. We advocate for fair settlements while providing timely support during emergencies. Our service aims to simplify claims procedures and ensure prompt resolution of valid claims.
Personal Insurance
We provide personal insurance solutions covering travel, private vehicles, high-value assets, and home emergencies. Our policies cater to mid to high-net-worth individuals with specialist requirements for valuable possessions and complex lifestyles. We offer bespoke coverage options through selected insurance providers.
People
John Cox
Founder
With extensive finance industry experience, John founded Insurance-Desk to provide tailored insurance solutions. He leads the team in developing specialist products to meet evolving client needs.
Jackie Forster
Operations Manager
Jackie oversees daily operations, ensuring high service standards across insurance brokering. Her banking background contributes to maintaining efficient processes and client satisfaction.
Josh Munt
Account Executive
Josh manages client accounts with expertise in commercial insurance. Holding Cert CII qualifications, he provides technical support while pursuing advanced industry certifications.
Ellen Gilpin
Account Executive
Ellen handles new business and renewals with professional qualifications in insurance and business management. Her experience ensures comprehensive coverage solutions for clients.
James Green
Claims Handler
James supports policyholders through the claims process, providing guidance on documentation and liaising with insurers to ensure timely claim resolutions.
Questions
What types of insurance do you offer?
We provide property, business, personal, and life protection insurance with specialist coverage options for unique requirements.
How do you tailor insurance policies?
We assess individual risks and requirements to create customised coverage solutions through our network of specialist insurers.
Can you help with complex insurance cases?
Yes, our team specialises in handling complex risks requiring non-standard insurance solutions and specialist underwriting.
How does your claims support work?
Our dedicated claims team guides policyholders through the process, assisting with documentation and communicating with insurers on your behalf.
Are you regulated by industry authorities?
We operate under Financial Conduct Authority authorisation with registration number 305402 for insurance brokerage activities.
Do you offer online policy management?
Contact our team directly for policy management options and digital service availability tailored to your insurance products.