Business Details
Your Trusted Independent Insurance Broker in Hoddesdon
Established over four decades ago, Ashbourne Insurance operates as a family-run, independent insurance broker serving Hertfordshire and the surrounding regions. Our commitment to personalized service distinguishes us from larger insurers, with a focus on delivering tailored insurance solutions for both businesses and individuals. As an FCA-authorised firm, we maintain rigorous professional standards while prioritising face-to-face client relationships over automated systems. Our team of experienced advisors works directly with clients to understand their unique requirements, offering comprehensive coverage options across home, motor, commercial, and specialist insurance sectors.Recognised with the Federation of Small Businesses' Service Excellence award, we combine traditional values with modern expertise to ensure clients receive both competitive pricing and appropriate coverage. With no reliance on call centres or online-only platforms, our local Hoddesdon office provides accessible, personable service that extends beyond policy sales to include ongoing support throughout the policy lifecycle.
Services
Business Insurance
Commercial Motor Insurance
Tradesmen Insurance
Home Insurance
Private Fleet Insurance
Travel Insurance
Taxi Insurance
Highlights and features
- We offer over 40 years of local insurance expertise
- Our FCA-authorised status ensures regulatory compliance
- We provide face-to-face consultations without call centres
- Our team holds the Service Excellence award from FSB
- We specialise in tailored policies for Hertfordshire residents
Associations and certifications
- Financial Conduct Authority
- Federation of Small Businesses
What people say
Saved over 75
Best advice
Service Excellence award
Local knowledge
Personal service
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to Hertfordshire companies' specific needs. Our FCA-regulated advisors help protect against property damage, liability claims, and business interruption. With access to leading insurers, we ensure appropriate coverage levels matched to individual risk profiles while maintaining competitive pricing structures.
Home Insurance
Our home insurance policies protect Hertfordshire residents' properties and possessions with customised coverage options. We offer combined buildings and contents insurance, specialist home emergency cover, and tailored solutions for unique property requirements. Our local advisors ensure policy terms match individual needs while maintaining affordability through independent market comparisons.
Commercial Motor Insurance
We specialise in commercial vehicle insurance for Hertfordshire businesses, including private and commercial fleet policies. Our solutions cover cars, vans, and specialist vehicles with flexible terms for varying business operations. As an independent broker, we secure competitive premiums while ensuring adequate protection against business-related risks.
Tradesmen Insurance
Our tradesmen insurance packages protect local contractors and professionals with combined public liability, tools cover, and professional indemnity options. We cater to Hertfordshire's diverse trades sector, offering flexible policies that adapt to specific job requirements while maintaining compliance with industry standards and contractual obligations.
Travel Insurance
We provide travel insurance solutions for Hertfordshire residents, covering single trips, annual multi-trip policies, and specialist requirements. Our policies include medical emergency cover, baggage protection, and cancellation terms tailored to individual travel plans. As a local broker, we ensure clear policy terms and appropriate coverage levels for all destinations.
People
Paul Richardson
Operations Manager
With over 15 years in insurance operations, Paul oversees policy administration and client service delivery. He ensures efficient claims processing and regulatory compliance while maintaining the firm's commitment to personal service standards.
Emma Sibthorpe
Senior Sales Advisor
Emma specialises in personal insurance solutions with particular expertise in home and motor policies. She has served Hertfordshire clients for over a decade, focusing on clear communication and tailored coverage recommendations.
Matthew Hunt
Commercial Sales Director
Matthew leads business insurance advisory services with 20+ years' experience in commercial risk management. He develops corporate client relationships while ensuring competitive market positioning for business insurance products.
Questions
What insurance products do you offer?
We provide business, home, motor, travel, and specialist insurance products tailored to Hertfordshire residents and businesses through our FCA-regulated brokerage services.
How do you differ from online comparison sites?
Unlike comparison sites, we offer face-to-face advice, policy analysis, and ongoing support from qualified insurance professionals who understand local market requirements.
Are your insurance quotes inclusive of all fees?
Yes, our transparent pricing includes all applicable fees with no hidden charges, ensuring clear understanding of policy costs before commitment.
Can you assist with insurance claims?
We provide full claims support throughout the process, leveraging our broker relationships to ensure efficient resolution of valid insurance claims.
Do you offer policy renewal reminders?
Yes, we proactively notify clients of upcoming policy renewals and review market options to ensure continued competitive coverage.
How are you regulated?
We operate under Financial Conduct Authority regulation (No. 303893) and maintain industry compliance standards through regular audits and professional development.
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