Protecting what matters most to you
At Abacus Insurance Services, we take pride in being a local, independent, and trusted insurance expert in the UK. As an authorised insurance business, regulated by the Financial Conduct Authority, we have been providing individualised insurance solutions to meet the specific needs of our clients for over 20 years.
Our Expertise
Our team of experienced professionals has extensive knowledge and expertise in all general insurance products, including motor, household, landlords, commercial, public liability, professional indemnity, travel, directors' and officers', marine, wedding, and beach hut insurance. We take the time to understand our clients' unique requirements and work closely with them to find the best-suited policy.
Our Services
We understand that every client is unique, and we strive to provide a personalised service that meets their specific needs. Our services include, but are not limited to:
- Motor insurance with no upper age limitations and competitive premiums
- Household insurance with a vast array of options from multiple insurers
- Landlords and let property insurance for financial protection
- Commercial insurance with expert advice for complex and specialist cases
- Public and employers' liability insurance for injury to persons or property
- Professional indemnity insurance for professionals and businesses
- Travel insurance for individuals and groups
- Directors' and officers' insurance for corporate liability
- Marine insurance for boats and marine vessels
- Wedding insurance for special occasions
- Beach hut insurance for coastal properties
Our Commitment
At Abacus Insurance Services, we pride ourselves on our commitment to customer care. We strive to provide efficient and reliable insurance services that match our clients' requirements. Our team of experienced professionals will work closely with you to find the best insurance policy for your needs, ensuring that you get the protection you deserve.
About Abacus Insurance
Customer Reviews
Positive Experiences
Many customers have reported having positive experiences with Abacus Insurance, citing the company's ability to find competitive renewal prices, its friendly and welcoming staff, and its willingness to go above and beyond to deliver the best value for money.
Family Business
Some customers have praised Abacus Insurance for being a rare example of a good family business, with staff who are knowledgeable and professional.
Personalized Service
Several customers have appreciated the personalized service offered by Abacus Insurance, stating that it is easier to deal with a person rather than using price comparison websites.
Claims Experience
A few customers have had positive experiences with claims, reporting that the company has helped them as much as possible.
Quotes and Prices
Many customers have reported being satisfied with the quotes and prices offered by Abacus Insurance, with some even stating that they have received cheaper prices with better cover.
Negative Experiences
On the other hand, some customers have reported having negative experiences with Abacus Insurance, citing rude and arrogant staff, as well as feeling spoken down to.
Staff Attitude
A few customers have reported that the staff at Abacus Insurance have been unhelpful and uncaring, with one customer even stating that they were made to feel foolish.
Charges and Fees
Some customers have reported being unhappy with the charges and fees added to their policies, stating that the company is not transparent about these costs.
Office Experience
One customer has reported having a poor experience when visiting the office, stating that the staff were not interested in helping them.