Helping you manage your money smartly
Our Story
Established in 1981, Bestford Insurance is an independent, family-run business that has been proudly serving the North East of England for over 40 years. Our mission is to be the most respected insurance brokerage in the region. We take pride in offering a suite of insurance products to local people and businesses across the entire North East, providing exceptional added value and outstanding personal service.
Our Services
At Bestford Insurance, we understand that every business and individual is unique, which is why we offer a wide range of insurance products and services to cater to your specific needs. Our commercial insurance department spans all business types and industry sectors, offering a diverse range of commercial packages to suit all needs. Whether you are a first-time landlord or an established landlord with multiple properties, our landlord insurance department has your investment protected. We also provide retail insurance that is customised to your specific business, covering a range of different businesses, including shops, cafes, salons, and more.
Commercial Insurance
Our commercial insurance department has a strong presence in the construction industry, with particular expertise in the area of high-risk liability. With over 30 years of experience in the commercial insurance sector, our clients benefit from the expertise and accumulated knowledge of our team. We have established relationships with all of the leading insurance companies and Lloyd's markets, ensuring that we can tailor our services to meet your specific needs.
Personal Insurance
Our personal insurance customers tell us that it is our personal, face-to-face approach that sets us apart from other insurance providers. We provide a full range of products and services, supported by all the leading names in the industry, at highly competitive rates and tailored to the needs of the individual. Our team has specific expertise in niche areas, including private boat insurance and cherished car insurance.
What Our Customers Say
We have received numerous testimonials from satisfied clients, praising our exceptional service and value for money. David Ridley, of Ridley Brothers, has said that we are a "professional company that takes all the hassle out of insurance." Michael Armstrong, a specialist systems engineer, has also praised our service, stating that our local approach and competitive rates make us a great value and service provider.
Pricing and Quotes
Reviews suggest that customers should be cautious when accepting quotes from Bestford. One reviewer mentioned that their quote was 100 more than others, advising customers to compare prices before committing.
Insurance Issues
Some customers have experienced issues with obtaining insurance through Bestford. One reviewer was unable to get insurance and was passed on to another provider, resulting in a poor experience.
Positive Experiences
On the other hand, some customers have had positive experiences with Bestford. One reviewer praised the efficient renewal process during lockdown, while another commended the polite and helpful staff.
Staff and Service
Bestford's staff have been described as polite and helpful, providing great service to customers.
