We understand insurance. We understand you.
Our Story
At MB&G, we've built a reputation for delivering exceptional customer service, built on long-established relationships with skilled repairers across the country. We understand that real freedom comes from knowing that you're safe, in the hands of fast and friendly experts should you hit a bump in the road.
Why Choose MB&G?
We're one of the market leaders in Motor & Leisure warranty, and we've used our success to expand into affordable, high-quality insurance cover right across the board. Whether you're a private customer or a motor dealer, we combine our knowledge and expertise in claims handling and administration to ensure we deliver total peace of mind.
Our Services
We offer a wide range of services designed to provide you with the best possible experience. From motorhome warranties to caravan insurance, we've got you covered. Our team of experts is dedicated to providing you with the highest level of customer service, ensuring that your claims are handled efficiently and effectively.
What Our Customers Say
We're proud of our reputation for excellent customer service, and our customers agree. Here's what a few of them have to say:
- "I would fully recommend MB&G Insurance. I have extended my Motorhome Warranty for a 3rd year and have been happy with their Interest / into any of my claim / s, and been organised, quick repair, at ANY, garage for repair, & working along my Contractual agreement with MB&G. Fully recommend. My continued plan with them will be extended for the foreseeable future to Cover my Motorhome repairs and cost." - Gary Lawton
- "Excellent service provided. Claim carried out quickly and efficiently. Prompt payment received. Extremely happy with service provided." - Valerie Jeffrey
- "This was a claim for delamination of a floor in my motorhome. After providing evidence to the company the work was authorised very quickly. After the work was complete and I paid, I was reimbursed within 2 days. Perfect! If Carlsberg made insurance companies." - Les C
Partner with Us
We're committed to growing and evolving our business, and we're always looking for new partners and opportunities. If you think you can add value to our organisation, or we could add value to yours, get in touch with us today.
Contact Us
For more information or to get in touch with us, please visit our contact page.
Faulty Services and Unhelpful Staff
The majority of reviewers have had a negative experience with MB&G Insurance, with many reporting issues with customer service, warranty claims, and the overall quality of service provided. Several reviewers have been left waiting for extended periods on hold, only to be cut off or receive unhelpful responses.
Difficulty with Warranty Claims
Many reviewers have had difficulty making claims on their warranty contracts, with some being told that the issue is not covered or that it was their fault. Several reviewers have also reported that the company has been unhelpful and unresponsive to their issues.
Lack of Communication and Follow-Up
A few reviewers have reported that the company has failed to follow up on their claims or respond to their queries, leaving them feeling frustrated and unheard.
Positive Reviews
There are no positive reviews in this summary.
Negative Reviews
The majority of reviewers have expressed their dissatisfaction with MB&G Insurance, citing poor customer service, unhelpful staff, and difficulty with warranty claims as the main issues.
