Business Details
50+ Years
experience
Emergency
services
Trusted Insurance Brokers in Aberdeen
Established in 1972, H&R Insurance has consistently prioritised exceptional customer care while adapting to evolving industry demands. As a family-run business, we combine decades of expertise with a commitment to personalised service, ensuring clients receive tailored insurance solutions. Our team of highly trained professionals, many with over 20 years' tenure, leverages deep sector knowledge to address diverse client needs.As part of the Willis Towers Watson Commercial Network, we access global resources while maintaining local decision-making authority. Our in-house claims team provides dedicated support during critical moments, reflecting our philosophy of building lasting relationships through transparency and reliability. This approach has solidified our position as Aberdeen's longest-standing independent insurance broker.
Services
Commercial Insurance
Cyber Insurance
Commercial Vehicle Insurance
Let Property Insurance
Taxi Insurance
Car Insurance
Motorcycle Insurance
Details
- Year established: 1972
Highlights and features
- Family-run business with 50+ years' local expertise
- Part of global Willis Towers Watson network
- Dedicated in-house claims support team
- 20+ years' average staff tenure ensures continuity
- Client-focused approach with no hidden fees
Associations and certifications
- Financial Conduct Authority
What people say
Swift and helpful
Knowledgeable advisor
Significant savings
Supportive staff
Prompt service
Services
Commercial Insurance
Tailored insurance solutions for businesses of all sizes, from sole traders to established corporations. Our comprehensive coverage options protect against property damage, liability claims, and operational disruptions. With access to global underwriting resources through our network partnerships, we deliver customised risk management strategies that align with specific industry requirements while maintaining localised service delivery.
Motorcycle Insurance
Specialist motorcycle insurance policies catering to diverse rider needs, including single-bike and multi-bike options. We provide competitive rates while ensuring compliance with legal requirements through thorough policy checks. Our claims team offers dedicated support for accident scenarios, with particular expertise in handling complex cases involving non-fault incidents and regulatory compliance matters.
Taxi Insurance
Comprehensive insurance solutions for private and commercial hire vehicles, including fleet management options. Our policies cover public liability, vehicle damage, and breakdown assistance with 24/7 emergency support. We accommodate diverse vehicle types ranging from standard cars to minibuses while maintaining flexible terms for both individual operators and larger fleet owners.
Let Property Insurance
Specialised insurance for residential property investors, protecting both buildings and contents against damage and liability risks. Our policies address unique challenges faced by landlords, including coverage for loss of rental income and tenant-related incidents. We provide tailored solutions for single properties through to larger portfolio holdings with expert guidance on regulatory compliance requirements.
Cyber Insurance
Modern insurance solutions addressing cyber risks and data breach scenarios for businesses. Our coverage includes protection against financial losses from cyber attacks, data recovery costs, and legal liabilities. We work with policyholders to implement risk mitigation strategies while providing access to specialist support services during incident response and recovery processes.
People
Shona Robertson
Managing Director
Third-generation insurance professional leading H&R Insurance since 2000. With over 30 years' industry experience, she maintains the company's founding principles while implementing modern service standards. Her leadership ensures continued focus on client satisfaction and ethical business practices.
Questions
What insurance products do you specialise in?
We specialise in commercial insurance, vehicle coverage (including taxis and motorcycles), let property insurance, and cyber risk protection for businesses and individuals.
How quickly can I get assistance with a claim?
Our in-house claims team provides immediate support during business hours, with emergency breakdown assistance available 24/7 for policyholders in urgent situations.
Are you part of any insurance networks?
We're a member of the Willis Towers Watson Commercial Network, giving us access to global underwriting resources while maintaining local decision-making authority.
Do you offer online policy management?
While we prioritise personal service, we provide digital tools for policy documentation access and communication through our secure client portal system.
How do you ensure competitive pricing?
Our independent broker status allows comparison across multiple providers, combined with long-term relationships that help secure favourable terms for our clients.
What areas do you serve?
Primarily serving Aberdeen and surrounding regions, with our Elgin office opening soon. We provide coverage across Scotland through our network of trusted partners.
