We're here to help you plan for a brighter financial future.
At the Marsden, we pride ourselves on being a trusted and reliable financial institution, dedicated to providing our customers with a wide range of personal finance solutions. With a rich heritage dating back to 1860, we have been serving our community for over 160 years. Our commitment to excellent customer service and flexible products has earned us numerous industry awards and accolades.
Our History
The Marsden was founded in 1860, and since then, we have grown to become one of the largest building societies in the UK. Our story is one of innovation, resilience, and a relentless commitment to serving our customers. Over the years, we have adapted to changing times, embracing new technologies and innovations to ensure our services remain accessible and convenient.
Our Services
At the Marsden, we offer a comprehensive range of financial services, designed to cater to our customers' diverse needs. From saving and mortgages to home insurance and more, we provide expert guidance and support to help you achieve your financial goals. Our services include:
- Savings: We offer a variety of savings accounts, including easy-access savings, fixed-rate bonds, and cash ISAs. Our savings products are designed to help you grow your wealth over time.
- Mortgages: We provide a range of mortgage options, including residential, expat, and later-life mortgages. Our mortgage experts will work closely with you to find the right mortgage solution for your unique situation.
- Home Insurance: Our home insurance products offer comprehensive coverage for your property, including buildings, contents, and liability protection. We also offer landlord insurance options for rental properties.
Support and Guidance
We understand that navigating the world of personal finance can be overwhelming. That's why we're committed to providing expert guidance and support to help you make informed decisions. Our dedicated team is always available to answer your questions and address your concerns.
Contact Us
You can reach us by phone at 01282 440500 or through our website. We welcome your feedback and suggestions, and we're always happy to assist you with any questions or concerns you may have.
Overall Experience
The reviews describe a mixed bag of experiences with Marsden Building Society. While some customers had a dreadful experience, others had excellent and praiseworthy interactions with the company.
Issues with Mortgage Application
One customer had a terrible experience with the mortgage application process, citing unnecessary fees and a flawed valuation process. The customer felt that the company was more interested in making a quick profit than in providing a quality service.
Praises for Customer Service
On the other hand, several customers praised the excellent customer service they received from the staff at Marsden Building Society. They described the staff as friendly, professional, and helpful, going the extra mile to resolve issues.
Suggestions for Improvement
One customer suggested that Marsden Building Society should provide cash machines to enable customers to withdraw cash outside of business hours.
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