Trust Albany Park to Do the Hard Work for You
At Goldcrest Insurance, we are a reputable and experienced insurance brokerage that has been in business since 1975. We have a long history of providing tailored insurance solutions to individuals and businesses, and our team of experts is dedicated to ensuring that our clients receive the best cover for their needs.
Our Services
At Goldcrest Insurance, we offer a wide range of insurance services, including residential and commercial property insurance, HMO insurance, landlord's liability insurance, and unoccupied property insurance. We also provide insurance solutions for various industries, such as the construction, manufacturing, and hospitality sectors. Furthermore, we offer business insurance products, including public liability, employers' liability, and professional indemnity insurance. Our expertise extends to the motor trade, with insurance options for private car owners, fleet operators, and public transport services.
Understanding Our Clients
We understand that every client is unique, with their own set of risks and requirements. That is why we take the time to get to know our clients and their businesses, to better understand their needs and tailor our services accordingly. We believe that building strong relationships with our clients is essential to providing the best possible service and cover. Unlike online quote services, we take the time to speak with our clients, ensuring that we get the right cover for them. And, should they need to claim, we are committed to being there every step of the way.
Property Development Insurance
Our property development insurance services cater to property developers who own a single property or a portfolio of properties. We understand the unique risks and challenges that property developers face, and we work closely with our clients to provide competitive insurance prices and tailor-made policies. Our insurance solutions cover a range of risks, including construction, renovation, and maintenance, as well as property damage and liability.
Landlord's Insurance
As landlords, you face unique risks, including property damage, tenant default, and liability. Our landlord's insurance services provide comprehensive cover for your rental properties, including public liability, buildings insurance, and landlord's contents insurance. We understand the importance of getting the right cover for your properties, and we work closely with our clients to ensure that they have the right insurance solutions in place.
Contractors Insurance
Our contractors insurance services cater to the unique needs of contractors, including public liability, employers' liability, and professional indemnity insurance. We understand the risks and challenges that contractors face, and we work closely with our clients to provide customized insurance solutions that cover their specific needs.
Fleet Insurance
Our fleet insurance services cater to families and businesses that require insurance cover for their vehicles, including cars, vans, minibuses, and commercial vehicles. We understand the importance of getting the right cover for your fleet, and we work closely with our clients to provide customized insurance solutions that cover their specific needs.
Why Choose Goldcrest Insurance
At Goldcrest Insurance, we are committed to providing exceptional service and cover to our clients. We believe that building strong relationships with our clients is essential to providing the best possible service, and we take the time to get to know our clients and their businesses. Our expertise, experience, and commitment to our clients have earned us a 90% renewal retention rate, and we are proud to be a reputable and trusted insurance brokerage.
Summary of Reviews
Policy Coverage and Claims
Goldcrest insurance has received mixed reviews regarding their policy coverage and claims process. One reviewer had a negative experience when their policy was voided due to an error on the company's part, resulting in a loss of 100,000 in revenue. On the other hand, several reviewers praised the company's attention to detail in their policies and their ability to provide expert advice and knowledge.
Customer Service
The majority of reviewers praised Goldcrest's customer service, describing it as "top level", "helpful", and "professional". One reviewer in particular highlighted the excellent service they received from Joel in the motor trade department, who was always available to offer advice and help with any issues that arose.
Trust and Loyalty
Several reviewers expressed their trust and loyalty to Goldcrest, with some having been with the company for 12 years or more. They appreciated the company's ability to provide expert advice and tailored solutions, which led to a high level of satisfaction and loyalty.
Negative Experiences
Some reviewers had negative experiences with Goldcrest, citing poor communications, slow refunds, and errors on the company's part. One reviewer had a particularly bad experience when their policy was voided, resulting in a significant financial loss.
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