Business Details
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Your Trusted Car & Van Insurance Provider in the UK
Dial Direct has established itself as one of the UK's leading insurance providers, serving over 3 million customers with comprehensive car and van insurance solutions. Our commitment to delivering high-quality coverage is underscored by the inclusion of RAC Breakdown Assistance and Motor Legal Protection as standard features across our policies. We prioritise customer support through a dedicated 24/7 claims helpline and a team of specialist representatives available seven days a week. With a panel of leading UK insurers, we ensure tailored coverage options that meet diverse customer needs. Our digital My Account platform provides 24/7 access for policy management, payments, and document retrieval. Backed by authorisation from the Financial Conduct Authority, we maintain rigorous standards in fraud prevention and data security.Our customer-centric approach combines competitive pricing with flexible payment options, including annual or monthly instalments. Through continuous investment in user-friendly online quote systems, we streamline the insurance process while maintaining transparency in policy terms. Our expertise in navigating complex insurance requirements, such as EU driving regulations and pothole damage claims, demonstrates our industry leadership. This combination of regulatory compliance, technological innovation, and personalised service positions us as a trusted partner in insurance solutions.
Services
Car Insurance
Van Insurance
Motor Legal Protection
RAC Breakdown Assistance
Claims Handling
Highlights and features
- We offer policies from a leading panel of UK insurers
- Our 24/7 claims helpline operates year-round
- Customer service representatives available seven days weekly
- Includes RAC Breakdown Assistance as standard feature
- Authorised and regulated by the Financial Conduct Authority
Associations and certifications
- Financial Conduct Authority
What people say
Efficient claims process
Excellent customer service
24/7 support availability
Transparent policy terms
Easy online management
Services
Car Insurance
Our car insurance policies provide comprehensive protection with standard features including RAC Breakdown Assistance. Coverage extends to vehicle damage, theft, and third-party liabilities. Customers benefit from flexible payment options and 24/7 claims support.
Van Insurance
Tailored van insurance solutions include Motor Legal Protection and breakdown assistance. Policies cater to business needs with coverage for vehicle damage, cargo protection, and third-party claims. Flexible terms accommodate varying commercial requirements.
Claims Handling
24/7 claims service provides immediate assistance following accidents or vehicle damage. Specialist representatives guide customers through documentation processes. Online tracking enables real-time updates on claim progress and resolution timelines.
Motor Legal Protection
Included as standard with van insurance policies, this service covers legal expenses related to road incidents. Provides access to specialist legal representation and covers court costs up to policy limits. Enhances protection beyond standard insurance coverage.
RAC Breakdown Assistance
Standard feature across all policies offering 24/7 roadside assistance. Covers vehicle recovery, emergency repairs, and onward travel arrangements. Available nationwide with rapid response times for policyholders in distress.
Questions
What types of car insurance do you offer?
We provide all three UK insurance levels: Third Party, Third Party Fire & Theft, and Comprehensive coverage options.
How can I get a car insurance quote?
Complete our online form with personal details, vehicle information, and driving history to receive an instant quote.
Do you offer van insurance policies?
Yes, we provide tailored van insurance with Motor Legal Protection and breakdown assistance as standard features.
What payment options are available?
Choose annual payment or spread costs through monthly instalments subject to status and credit checks.
Is 24/7 claims support available?
Our dedicated claims helpline operates 24 hours a day, seven days a week for emergency assistance.
How do I transfer insurance to a new car?
Contact our team to update vehicle details and receive revised pricing for your new insured vehicle.