Business Details
24 Years
experience
Emergency
services
Specialist Travel Insurance for Medical Conditions
Established in 2002, Freedom Insurance Services has become a trusted name in travel insurance for individuals with pre-existing medical conditions. Our expertise lies in providing comprehensive coverage tailored to the unique needs of travellers who may face challenges securing standard insurance policies. With over two decades of experience, we have served more than 500,000 customers, offering policies underwritten by A-rated insurers. Our UK-based team combines industry knowledge with a commitment to removing barriers that prevent people from enjoying worry-free holidays. As an FCA-authorised and regulated entity, we maintain rigorous standards of compliance and customer care.Our dedication to excellence has been recognised through awards such as the Feefo Platinum Trusted Service Award, reflecting our consistent delivery of exceptional service. We specialise in single-trip and annual multi-trip policies, ensuring flexibility for diverse travel requirements while maintaining transparency in our terms and conditions. Our ongoing medical warranty approach ensures customers receive appropriate coverage adjustments as their health circumstances evolve.
Services
Travel Insurance
Medical Travel Insurance
Single Trip Cover
Annual Multi-Trip Insurance
Cruise Cover
Details
- Year established: 2002
Highlights and features
- 20+ years specialising in medical travel insurance
- FCA authorised and regulated
- Policies underwritten by A-rated insurers
- Ongoing medical warranty system
- Award-winning customer service
Associations and certifications
- Financial Conduct Authority
- Financial Ombudsman Service
- Feefo Platinum Trusted Service Award
What people say
Exceptional service
Affordable insurance
Friendly team
Easy process
Trusted provider
Services
Medical Travel Insurance
Specialist insurance for travellers with pre-existing medical conditions. Provides comprehensive coverage for emergency treatment, repatriation, and medication-related incidents. Designed by medical insurance experts to ensure accessibility for all health profiles.
Single Trip Insurance
Flexible protection for individual trips lasting up to 365 days. Includes cancellation cover, baggage protection, and emergency medical assistance. Available for UK, European, and worldwide destinations with adjustable excess options.
Annual Multi-Trip Insurance
Cost-effective solution for frequent travellers. Offers multiple journeys within 12 months across Europe or globally. Features include trip curtailment cover, personal belongings protection, and 24/7 emergency support services.
Cruise Cover
Tailored protection for cruise holidays. Covers port delays, medical evacuation from ships, and itinerary disruptions. Includes specific provisions for onboard medical facilities and shore excursion risks.
Over 50s Travel Insurance
Age-inclusive policies with no upper limit restrictions. Provides comprehensive medical coverage and emergency assistance for mature travellers. Features simplified application process with flexible payment options.
Questions
Who can purchase travel insurance from Freedom?
Our products are available to UK residents registered with a GP. Some policies cover Channel Islands and Isle of Man residents.
How do you assess medical conditions?
We use a medical risk assessment tool during quoting to evaluate health status and determine appropriate coverage terms.
Must I declare all pre-existing conditions?
Yes, full disclosure ensures complete coverage. Undeclared conditions may invalidate claims related to those medical issues.
What payment methods do you accept?
We accept all major debit and credit cards including American Express through secure online transactions.
Can I get cover while receiving treatment?
We consider applications for people undergoing treatment, though ongoing medical costs during travel aren't covered.
When does coverage start?
Trip coverage begins on departure date. Cancellation cover starts immediately upon policy purchase.
