Business Details
48 Years
experience
Emergency
services
Marine Cargo & Transit Liability Experts
Established in 1978, CWH & Co has grown to become one of the UK's largest independent firms of surveyors and loss adjusters, specialising in marine cargo, freight forwarding, and transit liability risks. Our expertise spans over four decades, during which we have developed a reputation for handling complex claims and investigations with urgency and precision. We serve a comprehensive client base including major UK and international insurance companies, Lloyd's underwriters, and private enterprises in global shipping and commerce. Our operational network comprises four UK offices and agents across Europe and worldwide, ensuring rapid response times for urgent cases. The company maintains ISO 9001:2015 certification and operates under Financial Conduct Authority regulation, demonstrating our commitment to quality and compliance. Our team of nine qualified surveyors, including two founding partners, provides 24/7 coverage and benefits from continuous professional development through structured training programmes.We specialise in diverse cargo types ranging from perishable goods to heavy machinery, with particular expertise in temperature-controlled cargo analysis and clandestine entry investigations. Our services extend to pre-shipment surveys, security assessments, and risk management consultations, addressing both traditional and emerging industry challenges. The 2019 acquisition of Seden Clarek expanded our capabilities in project cargo and breakbulk operations, reinforcing our market leadership position. As founding members of the British Association of Cargo Surveyors, we maintain active involvement in shaping industry standards while delivering tailored reporting solutions to meet principal requirements.
Services
Marine Cargo Surveys
Transit Liability Claims
Risk Management
Pre-shipment Inspections
Temperature-Controlled Cargo Analysis
Security Assessments
Loss Prevention
Salvage Operations
Warehouse Surveys
Freight Forwarding Claims
Details
- Year established: 1978
Highlights and features
- Established since 1978 with 40+ years' industry experience
- Team of nine qualified surveyors with specialist commodity knowledge
- 24/7 emergency response service across UK and Europe
- ISO 9001:2015 certified quality management system
- Active members of British Association of Cargo Surveyors
Associations and certifications
- ISO 9001:2015
- Financial Conduct Authority
Services
Marine Cargo Surveys
Comprehensive inspections of damaged or lost cargo during maritime transport. Our specialists examine physical damage, theft, infestation, and marine perils across diverse commodities. We provide detailed reports for insurance claims and liability assessments.
Transit Liability Claims
Investigation and assessment of goods-in-transit claims under CMR, RHA, and FTA conditions. We handle claims for UK and European haulage companies, including equipment surveys and trading condition analysis.
Risk Management
Security assessments for warehouses and transport operations. Our services include intruder alarm evaluations, CCTV system checks, and recommendations to mitigate cargo theft and damage risks.
Temperature-Controlled Cargo
Specialist analysis of temperature-controlled cargo including fresh produce, meat, and pharmaceuticals. We investigate temperature deviations, fridge system performance, and clandestine entry incidents with environmental health authorities liaison.
Salvage Operations
Management of salvage sales for damaged cargo including perishables, timber, and steel. We coordinate sorting, disposal, and recovery solutions through established networks of salvage buyers.
Questions
What marine cargo specialisms do you offer?
We specialise in general cargo, bulk cargoes, timber products, machinery, containerised cargoes, and temperature-controlled goods including perishables and pharmaceuticals.
Do you provide 24/7 emergency services?
Yes, all our surveyors are available 24 hours a day, 7 days a week for urgent cargo inspections and loss investigations across the UK and Europe.
What accreditations do you hold?
We maintain ISO 9001:2015 certification for quality management and operate under Financial Conduct Authority regulation for insurance-related services.
How quickly can you respond to claims?
Our UK-based surveyors can typically reach most locations within hours, supported by international agents for global coverage of cargo incidents.
What additional services do you provide?
We offer pre-shipment surveys, security assessments, risk management consultations, salvage operations, and specialist reporting tailored to client requirements.
