Business Details
36 Years
experience
Travel Insolvency Insurance Solutions
Established in 1990 by industry veteran Brian McLean, our company revolutionised travel protection by replacing outdated bonding systems with innovative financial failure insurance solutions. With over three decades of expertise, we specialise in safeguarding passengers and travel businesses against airline insolvencies, hotel failures, and other travel-related financial risks. Our global reach spans 30+ countries, supported by partnerships with top-tier insurers rated A+ and above by Standard & Poor's. We maintain regulatory compliance through authorisation by the Financial Conduct Authority and Malta Financial Services Authority, ensuring robust security for our clients.Our product portfolio, co-manufactured with Liberty Mutual Insurance Europe SE, addresses scheduled airline failure, end supplier insolvency, and package travel regulations. Through dynamic product development and customer-centric flexibility, we've maintained market leadership during global crises including 9/11, SARS outbreaks, and volcanic ash disruptions. Our team's exclusive focus on travel industry risk management ensures tailored solutions that meet evolving consumer protection requirements while maintaining competitive pricing structures.
Services
Scheduled Airline Failure Insurance
End Supplier Financial Failure Cover
Conference and Events Insurance
Transportation Failure Protection
Package Travel Regulation Compliance
Details
- Year established: 1990
Highlights and features
- 30+ years' experience in travel insolvency protection
- Global operations across 30+ countries
- Partnerships with A+ rated international insurers
- Regulatory compliance with UK and EU directives
- 24/7 customer support for urgent travel disruptions
Associations and certifications
- Financial Conduct Authority
- Malta Financial Services Authority
Services
Scheduled Airline Failure Insurance
Our Scheduled Airline Failure Insurance protects passengers and travel agents against financial losses from airline insolvencies. This comprehensive policy covers ticket costs and alternative travel arrangements when airlines fail. Backed by major insurers rated A+ and above, the product offers flexible integration with travel insurance policies or credit card memberships while maintaining compliance with UK and EU passenger protection regulations.
End Supplier Financial Failure Cover
This specialist insurance safeguards tour operators against financial risks from supplier failures including hotels, car hire companies, and cruise lines. The annual policy covers declared end suppliers, protecting businesses from financial liability under package travel regulations. Our solution helps travel companies maintain compliance while protecting their commercial interests against unexpected supplier insolvencies across global destinations.
Conference and Events Insurance
Designed for event organisers, this insurance covers financial failure of travel components in conference packages. The policy protects against airline, hotel, and transport provider insolvencies while allowing cost recovery through transparent pricing structures. Our underwriters evaluate each event's specific requirements to provide tailored coverage solutions for conferences and corporate events worldwide.
Transportation Failure Protection
This comprehensive policy extends protection beyond airlines to include ferry, rail, coach, and shipping line failures. Available as standalone coverage or integrated with travel insurance, it protects against insolvency of transportation providers booked through UK agents. The product covers alternative travel arrangements while excluding booking agent responsibilities as per policy terms.
Package Travel Regulation Compliance
Our insurance solutions ensure compliance with UK Package Travel & Linked Travel Arrangements Regulations 2018 and EU Directive 2015/2302. The program provides financial security for passenger payments, meeting regulatory requirements through partnerships with major international insurers. With combined insurer assets exceeding 300 billion, our compliance solutions offer robust protection for travel businesses of all sizes.
People
Brian McLean
Chairman & CEO
With 25 years' travel industry experience prior to founding IPP in 1990, Brian McLean pioneered innovative solutions for airline failure protection. His leadership has driven the company's global expansion across 30+ countries while maintaining regulatory compliance and industry leadership through major global disruptions.
Questions
What is Scheduled Airline Failure Insurance (SAFI)?
SAFI covers financial losses from airline insolvencies, protecting passengers and travel agents through standalone policies or travel insurance add-ons.
How does End Supplier Financial Failure Cover work?
This policy protects tour operators against financial failure of suppliers like hotels and car hire companies included in travel packages.
Are your products compliant with UK regulations?
Yes, our insurance solutions meet UK Package Travel Regulations 2018 and EU Directive 2015/2302 requirements for passenger protection.
How do I make a claim for airline failure?
Contact our claims team via phone or email with booking details and proof of payment to initiate the claims process.
Do you operate globally?
We provide coverage in 30+ countries through our international insurance partnerships and local distribution networks.
