Business Details
42 Years
experience
Trusted Insurance Brokers in Worcester
Sutcliffe & Co & Co has been a trusted name in insurance brokering since 1984, providing tailored solutions for businesses and individuals across the UK. Our heritage spans four generations of the Sutcliffe & Co & Co family, who have built a reputation for delivering a highly personalised service rooted in deep industry expertise. We specialise in sourcing bespoke insurance coverage that aligns precisely with our clients' unique needs, whether in commercial or personal lines. Our team of specialists combines decades of experience with a commitment to impartial advice, ensuring clients receive optimal protection at competitive premiums. As an authorised and regulated entity by the Financial Conduct Authority, we uphold the highest standards of professionalism and client care.Our sister company, Mann Broadbent, extends our expertise to sports and leisure insurance, offering comprehensive coverage for niche sectors. We prioritise transparency, avoiding hidden fees, and maintain a client-first ethos that has fostered long-term relationships with our customers. Our ability to translate complex insurance jargon into clear, actionable guidance ensures clients make informed decisions with confidence. With a focus on innovation, we address emerging risks such as cyber threats and efficacy insurance, adapting to evolving market demands. Our dedication to excellence has been recognised through longstanding client partnerships and testimonials highlighting our responsiveness, expertise, and unwavering commitment to service quality.
Services
Business Insurance
Personal Insurance
Home Insurance
High Value Home Insurance
Young Drivers Insurance
Private Medical Insurance
Unoccupied Property Insurance
Tools Insurance
Cyber Insurance
Tour Operators Liability
Details
- Year established: 1984
Highlights and features
- We offer over 40 years of specialist insurance knowledge since 1984.
- Our team provides impartial advice tailored to your specific requirements.
- We hold FCA authorisation and regulation for financial services standards.
- Our personal service approach has maintained client relationships for decades.
- We specialise in hard-to-place insurance including leisure and cyber risks.
Associations and certifications
- Financial Conduct Authority
What people say
Personal touch
Excellent advice
Highly recommend
Quick claims process
Deep industry knowledge
Services
Business Insurance
We provide tailored business insurance solutions addressing sector-specific risks for companies of all sizes. Our brokers work closely with clients to identify exposures and secure comprehensive coverage including liability, property, and cyber protection. With access to specialist markets, we deliver policies that safeguard operations and assets while maintaining cost-effectiveness.
Personal Insurance
Our personal insurance services cover home, motor, and specialist requirements with flexible options for unique circumstances. From high-value home insurance to young driver coverage, we offer bespoke solutions that adapt to lifestyle needs. Our approach ensures clear terms and adequate protection levels matched to individual risk profiles and asset values.
Cyber Insurance
Designed for modern threats, our cyber insurance protects against data breaches, ransomware, and online operational disruptions. Policies cover financial losses, legal costs, and recovery expenses while incorporating risk management advice. We help businesses implement preventive measures and maintain continuity during cyber incidents through comprehensive coverage frameworks.
Tour Operators Liability
Specialist liability insurance for tour operators complying with package travel regulations. Our policies protect against claims arising from service failures, accidents, or health issues during trips. We provide coverage for legal liabilities, emergency assistance costs, and business interruption risks inherent in the travel industry's dynamic environment.
Efficacy Insurance
Also known as Failure to Perform insurance, this protects contractors against claims when installed systems don't function as intended. Essential for electrical, fire, and security firms seeking trade body membership or contracts, our policies cover rectification costs and legal liabilities. We help businesses demonstrate compliance while mitigating financial exposure from system malfunctions.
People
Duncan Sutcliffe
Director
Fourth-generation insurance professional with extensive expertise in commercial risk management. Leads strategic direction while maintaining hands-on client relationships, particularly in travel insurance sectors during crisis periods.
Stewart Glazzard
Account Executive
Over 15 years' experience in business insurance with specialist knowledge of engineering and manufacturing sectors. Recognised for rapid response to urgent coverage requirements and complex policy structuring.
Caroline Pearson
Account Executive
Focuses on property insurance solutions with particular expertise in historic buildings and high-value homes. Maintains regular client contact to ensure evolving needs are met through proactive coverage adjustments.
Kelly Cotterill
Account Handler
Specialises in leisure industry insurance, combining technical knowledge with understanding of sports and event-specific risks. Provides support for policy administration and claims management processes.
Andy Morehen
Operations
Manages day-to-day brokerage operations with focus on efficiency improvements. Oversees systems implementation that enhances client service delivery across multiple insurance lines.
Questions
How does Sutcliffe & Co & Co & Co differ from online insurance comparison sites?
We provide tailored advice from experienced brokers who understand complex risks rather than offering generic comparisons. Our FCA-regulated service includes policy analysis, claims advocacy, and ongoing support beyond automated platforms.
Can you help with specialist insurance that's difficult to obtain?
Yes, our brokers specialise in hard-to-place coverage including leisure industry risks, efficacy insurance, and unoccupied property policies through access to niche insurance markets.
What should I do if I need to make an insurance claim?
Contact our Worcester office during business hours for immediate assistance. We'll guide you through documentation requirements and act as intermediaries with insurers to expedite resolution processes.
Do you offer insurance for new businesses with limited operating history?
Yes, we work with start-ups and established firms, leveraging our broker relationships to secure coverage based on risk assessments rather than solely on trading history.
How do you ensure competitive pricing on insurance policies?
We conduct annual market reviews comparing multiple insurer propositions while maintaining coverage quality. Our renewal process includes detailed policy comparisons highlighting value differences.
Can you assist with insurance requirements for regulated sectors?
Yes, we have experience placing clients in regulated industries including healthcare and education, ensuring policies meet specific compliance and liability requirements.
