Business Details
50+ Years
experience
Your Trusted Independent Insurance Broker in the East Midlands
Established in 1975, we are a third-generation family-run insurance brokerage with a proud heritage of delivering exceptional personal and commercial insurance solutions across the East Midlands. Our head office in Ashby de la Zouch, alongside branches in Nottingham and Leicester, serves as the foundation for our commitment to combining deep industry knowledge with a personal approach. We prioritise understanding our clients' unique requirements to recommend policies that offer the best fit, supported by continuous investment in training and technology to enhance service delivery. As proud members of Broker Network, the UK's longest-established insurance network, we access exclusive policies and specialist schemes unavailable to the general public while maintaining 100% independence. Our team of experienced advisors remains readily available via phone, in-person meetings at our offices, or even visits to clients' homes or businesses.We believe insurance brokerage transcends policies, focusing on trust, expertise, and unwavering commitment to our clients' best interests. Our regulatory authorisation by the Financial Conduct Authority under registration number 309515 underscores our adherence to professional standards. Through decades of service, we have refined our processes to ensure clients receive tailored protection, comprehensive coverage, expert advice, and proactive risk management. Our dedication to client satisfaction is evident in our testimonials, where clients praise our approachability, efficiency, and ability to relieve insurance-related stress. We remain committed to demonstrating that being an insurance broker means being a trusted partner in navigating life's uncertainties.
Services
Personal Insurance
Business Insurance
Claims Management
Liability Insurance
Property Insurance
High Net Worth Insurance
Material Handling Insurance
Details
- Year established: 1975
Highlights and features
- We have over 45 years of experience in the insurance industry.
- Our team provides personalized insurance solutions tailored to individual needs.
- We offer access to exclusive policies through our Broker Network membership.
- Our advisors are available via phone, in-person meetings, or site visits.
- We maintain regulatory compliance with Financial Conduct Authority authorisation.
Associations and certifications
- Financial Conduct Authority
What people say
Quick & easy process
Second to none service
Expert claims handling
Competitive renewal premiums
Approachable team
Services
Personal Insurance
We provide bespoke personal insurance solutions tailored to individual needs, covering home, motor, travel, and high net worth requirements. Our experienced brokers offer expert guidance and competitive quotes from multiple insurers, ensuring comprehensive protection. Clients benefit from dedicated support throughout policy selection, renewal, and claims processes.
Business Insurance
Our business insurance services safeguard companies against risks including liability claims, property damage, and cyber threats. We create tailored policies for diverse industries, combining decades of expertise with access to specialist schemes. Clients receive proactive risk management advice and dedicated claims support to ensure business continuity.
Claims Management
We offer dedicated claims management support to streamline the process during stressful times. Our team negotiates settlements, liaises with insurers and third parties, and provides clear guidance on incident procedures. Complex commercial claims receive tailored solutions to achieve optimal outcomes efficiently.
Liability Insurance
We specialise in liability insurance solutions protecting businesses from financial losses due to legal claims. Policies cover public, product, and employer liability, with expert advice on appropriate coverage levels. Clients benefit from risk assessment guidance to prevent incidents and mitigate potential exposures.
Property Insurance
Our property insurance services protect residential and commercial properties against damage, theft, and natural disasters. We offer tailored coverage for buildings, contents, and high-value assets, with access to specialist schemes. Clients receive support in risk assessment and claims processing to ensure swift recovery from incidents.
People
Paul Gadsby
Managing Director
Paul leads our business with over 30 years of insurance expertise, ensuring client-focused solutions and operational excellence. He maintains strong industry relationships while overseeing strategic growth.
Matthew Kilgallen
Director
Matthew brings extensive commercial insurance knowledge, specialising in risk management for SMEs. He heads our Broker Network initiatives and ensures access to exclusive policy options.
Craig Gillanders
Commercial Insurance Broker
Craig provides expert business insurance advice, focusing on tailored liability and property coverage. With 15 years' experience, he helps clients navigate complex risk scenarios effectively.
Tina Goodhead
Head of Personal Lines
Tina oversees personal insurance services, specialising in home and motor coverage. She ensures clients receive competitive quotes and dedicated support throughout their policy lifecycle.
Tracey Sharp
Claims Manager
Tracey leads our claims team with 20 years of experience in insurance claims handling. She ensures efficient resolution of personal and commercial claims while maintaining client support.
Questions
What insurance services do you offer?
We provide personal insurance (home, motor, travel), business insurance (liability, property), claims management, and specialist schemes for high net worth clients and material handling operations.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority under registration number 309515, ensuring compliance with professional insurance standards.
How do you handle insurance claims?
Our dedicated claims team provides step-by-step support, negotiates settlements, and liaises with insurers to ensure efficient resolution of personal and commercial claims.
Why choose Independent Insurance Bureau?
We combine 45+ years of experience with a personal approach, offering tailored solutions, exclusive policy access through Broker Network, and continuous support from our expert advisors.
Do you serve businesses outside the East Midlands?
While our offices are in the East Midlands, we provide insurance solutions to businesses nationwide through our established network and remote consultation options.
