Business Details
37 Years
experience
Trusted Insurance Brokers in Stoke-on-Trent
Established over three decades ago, Connect Insurance has cultivated strong relationships with numerous UK-based insurance underwriters to deliver competitive premiums and tailored coverage solutions. Our team of experienced professionals combines industry expertise with a commitment to customer care, ensuring clients receive both the service they expect and the protection they require. Specialising in personal and commercial insurance products, we offer comprehensive policies for motor, property, liability, and specialist risks while maintaining a focus on transparency and client satisfaction. With multiple office locations and a growing digital presence, we continue to expand our reach while preserving the personal touch that defines our family-owned business.Our dedication to innovation is evident through initiatives like our Fleet Compare platform and strategic partnerships that enhance customer accessibility. Despite market challenges, we have sustained growth through adaptive strategies such as our Courier Scheme and proactive ESG commitments. As an FCA-authorised broker, we uphold rigorous regulatory standards while providing bespoke insurance solutions for individuals and businesses nationwide.
Services
Personal Lines Insurance
Commercial Motor Insurance
SME Business Insurance
Motor Trade Insurance
Travel Insurance
Fleet Insurance
Young Driver Insurance
Cyber Liability Insurance
Drone Insurance
Courier Insurance
Details
- Year established: 1989
Highlights and features
- Established over 35 years with proven industry expertise
- Personalised service from FCA-authorised insurance professionals
- Access to competitive premiums through multiple underwriters
- Comprehensive coverage for personal and commercial needs
- Family-owned business maintaining local market knowledge
Associations and certifications
- Financial Conduct Authority
Services
Personal Lines Insurance
We provide comprehensive personal insurance solutions covering motor vehicles, home contents, travel, and specialist risks. Our policies cater to individual needs with flexible coverage options for cars, motorbikes, vans, and unique vehicles like Morgan Sports Cars. Young driver insurance packages help new motorists obtain necessary coverage while managing risk factors effectively.
Commercial Motor Insurance
Our commercial motor insurance protects business vehicles including taxis, couriers, driving schools, and fleet operations. Coverage extends to commercial trucks, chauffeur services, and motor trade businesses. We offer tailored policies that address specific industry risks while maintaining cost-effectiveness for business owners across various transport sectors.
SME Business Insurance
We deliver comprehensive insurance packages for small and medium enterprises combining public liability, property protection, and business interruption coverage. Our policies serve diverse industries including retail, catering, beauty salons, and drone operations. The bundled approach simplifies insurance management while ensuring complete protection for business assets and operations.
Motor Trade Insurance
Our motor trade insurance provides specialist coverage for vehicle dealers, repair workshops, and automotive businesses. With policies protecting premises, stock, and equipment, we address the unique risks faced by motor trade professionals. The coverage includes protection for vehicles in custody and comprehensive liability safeguards for business operations.
Travel Insurance
We offer travel insurance solutions protecting personal belongings and providing emergency assistance during domestic and international trips. Our policies cover unexpected events including medical emergencies, trip cancellations, and lost luggage. The coverage adapts to different travel requirements while ensuring peace of mind for holidaymakers and business travellers alike.
Questions
What types of insurance policies do you offer?
We provide personal lines insurance, commercial motor policies, SME business insurance, motor trade coverage, travel insurance, and specialist products including cyber liability and drone insurance.
Can I get insurance with previous convictions?
Yes, we can typically arrange policies for drivers with convictions though premiums may be higher due to limited insurer options and increased risk assessment.
What are the different levels of motor insurance cover?
We offer Third Party Only, Third Party Fire and Theft, and Comprehensive cover. Each level provides progressively greater protection for both third-party claims and your own vehicle.
How do I make a claim on my policy?
Contact our claims team directly through our website or phone number to initiate the claims process. We'll guide you through required documentation and next steps.
Are your insurance policies regulated?
Yes, as an FCA-authorised broker, all our insurance products meet strict regulatory standards through our partnerships with UK-based underwriters.
Do you offer online policy management?
Our digital platforms allow online quote generation and policy comparisons. For detailed management, we recommend contacting our brokers directly for personalised assistance.
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