Business Details
33 Years
experience
Your Trusted Insurance Partner in Hereford
Clarke Jeffreys Insurance Broker has been a trusted provider of tailored insurance solutions for businesses and individuals since 1993. Founded in Hereford by Jeff and Denise Clarke, the company began as a home-based operation and rapidly expanded through strategic acquisitions and organic growth. Over the past three decades, we have built a reputation for delivering expert advice, innovative coverage options, and exceptional client service across Herefordshire and nationally. Our team of experienced professionals specialises in understanding complex risk profiles, particularly within niche sectors like private security, where we pioneered an exclusive insurance scheme to meet unique industry demands.With a commitment to maintaining personal relationships and offering accessible support, we ensure clients receive comprehensive protection that evolves alongside their changing needs. Our focus on quality products, competitive pricing, and long-term client partnerships has resulted in a loyal customer base that includes businesses operating in hostile environments. As a family-run business since 2013 under James and Helen Clarke's leadership, we continue to invest in local talent through apprenticeships while maintaining the core values of integrity and service excellence that have defined our success.
Services
Business Insurance
Personal Insurance
Security Insurance
Motor Fleet Insurance
Professional Indemnity
Cyber Insurance
Agricultural Insurance
Construction Insurance
Unoccupied Property Insurance
Private Healthcare Insurance
Details
- Year established: 1993
Highlights and features
- 30 years of experience in commercial and personal insurance
- Specialist security industry insurance schemes developed since 2005
- FCA-authorised brokers ensuring regulatory compliance
- Personalised service with dedicated account handlers
- Local expertise with national coverage capabilities
Associations and certifications
- Financial Conduct Authority
What people say
Exceptional customer service
Prompt and welcomed guidance
Cut our premiums by half
Pleasure dealing with local business
Trusted name in the industry
Services
Business Insurance
We provide comprehensive protection for businesses of all sizes against unexpected risks. Our policies cover property damage, liability claims, and operational disruptions. With tailored solutions for SMEs and multinational corporations, we ensure your business remains protected while maintaining compliance with industry regulations.
Security Insurance
Specialist insurance packages for security sector professionals operating in hostile environments. We offer coverage for close protection operatives, security training providers, and risk management consultants. Our policies address unique requirements including hostile environment insurance and executive protection with rapid deployment capabilities.
Motor Fleet Insurance
Tailored insurance solutions for business vehicle fleets of all sizes. We provide comprehensive protection against accidents, theft, and third-party claims. Our policies include flexible terms for varying fleet compositions and usage patterns, with dedicated support for policy management and claims processing.
Professional Indemnity
Essential coverage for professionals against claims of negligence or inadequate advice. Our policies protect against financial losses arising from errors in professional services. We serve diverse industries including consultancy, legal, and healthcare sectors with customised risk management solutions.
Personal Insurance
Comprehensive protection for personal assets including homes, vehicles, and health. We offer integrated policies that simplify insurance management for individuals. Our solutions combine competitive pricing with flexible terms to safeguard personal investments and lifestyle requirements.
People
James Clarke
Managing Director
With over 20 years in insurance, James has led Clarke Jeffreys since 2013. He specialises in commercial insurance and developed the company's security sector expertise. A passionate mentor, he supports industry apprenticeships while maintaining hands-on client relationships.
Helen Clarke
Financial Manager
Helen manages accounts and operations at Clarke Jeffreys, bringing extensive administrative expertise. She focuses on maintaining financial integrity while supporting team development. Her leadership contributes to the company's stable growth and client-focused service model.
Ellie Kennewell
Head of CJ Protect & Operations
Ellie leads the security insurance division with nine years' industry experience. She manages complex commercial policies and operational strategy. Her Cert CII qualification supports delivery of technically robust insurance solutions for high-risk sectors.
Mark Risso
Senior Account Executive
Mark oversees business insurance accounts with extensive experience in commercial risk management. He provides tailored coverage solutions for local and national clients, combining technical knowledge with personalised service to address specific business requirements.
Jane Judge
Commercial Account Executive
Jane offers 30 years' insurance expertise to commercial clients. She specialises in policy customisation for diverse industries, maintaining a client-centric approach that ensures comprehensive coverage solutions matched to individual business needs and risk profiles.
Questions
What types of business insurance do you offer?
We provide commercial combined policies, professional indemnity, cyber insurance, construction coverage, and specialist security industry schemes. Our solutions cater to businesses from sole traders to multinational corporations across various sectors.
Can you help with personal insurance needs?
Yes, we offer comprehensive personal insurance covering property, vehicles, health, and travel. Our integrated approach allows clients to manage all personal insurance requirements through a single provider with coordinated support.
Do you specialise in security industry insurance?
Since 2005, we've developed exclusive insurance schemes for security professionals. This includes hostile environment coverage, executive protection, and operational insurance tailored to close protection operatives and security training providers nationwide.
How quickly can you arrange insurance coverage?
We prioritise rapid response times, with standard policies arranged within 24-48 hours. Security sector specialists can deploy emergency coverage for urgent deployments, including international operations in high-risk regions.
Are you regulated by financial authorities?
Clarke Jeffreys Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority (FCA), ensuring compliance with strict financial standards and consumer protection regulations.
What areas do you serve?
Based in Hereford, we serve clients across Herefordshire and the UK. Our expertise extends to national and international coverage, particularly supporting security sector clients operating globally in challenging environments.
