Business Details
31 Years
experience
Trusted Claims & Risk Solutions in Southampton
GHG Solutions is a market-leading provider of claims and risk management solutions with over 30 years of expertise in the property and liability sectors. Established in 1995 and headquartered in Southampton, we specialise in subsidence, property, casualty, commercial claims, and third-party administration services. Our team of experienced loss adjusters and engineers delivers prompt, professional responses, supported by a nationwide network of contractors offering guaranteed repairs. We are ISO 27001 and ISO 14001 accredited, demonstrating our commitment to information security and environmental responsibility. Our 2020 management buyout, backed by YFM Equity Partners, has enabled strategic innovation while maintaining our core focus on quality and client satisfaction.We pride ourselves on reducing indemnity spend through integrated risk and claim management, supported by a culture of integrity, reliability, and continuous improvement. Our ESG initiatives include partnerships with JUST ONE TREE, having planted 2,500 trees to offset carbon emissions, and promoting sustainable practices across our operations. With a dedicated workforce and a client-centric approach, we aim to exceed industry standards while fostering a supportive workplace environment. Our reputation for excellence is reinforced by consistent positive feedback from clients and external audits, ensuring trust and long-term relationships with insurers and policyholders alike.
Services
Claims Solutions
Risk Surveys
Subsidence Services
Third Party Administration
Legal Support
Commercial Claims
Domestic Claims
Public Sector Services
Repair Reinstatement
Environmental Policy
Details
- Year established: 1995
Highlights and features
- We have over 30 years of experience in property and liability claims management.
- Our ISO 27001 and ISO 14001 accreditations ensure rigorous security and environmental standards.
- ProACT network guarantees nationwide building repairs with 2-year warranties.
- Engineer-led subsidence services deliver precise, long-term solutions.
- Our ESG commitments include reforestation partnerships and sustainable practices.
Associations and certifications
- ISO 27001
- ISO 14001
- Financial Conduct Authority
What people say
Helpful and knowledgeable staff
Prompt response to emergencies
Excellent service delivery
High-quality workmanship
Sympathetic approach during crises
Services
Claims Solutions
Our claims solutions combine 30 years of expertise with a client-focused approach to deliver efficient, cost-effective outcomes. Specialising in commercial and domestic property claims, we employ experienced loss adjusters who prioritise rapid response and transparent communication. Our services reduce indemnity spend through integrated risk management strategies, ensuring policyholder satisfaction and insurer confidence.
Subsidence Services
Engineer-led subsidence services address ground movement issues from initial investigation to final repairs. Our technical experts conduct detailed assessments and implement durable solutions, supported by a nationwide contractor network. With guaranteed 2-year warranties, we ensure structural stability and client peace of mind through meticulous, standards-compliant workmanship.
Risk Surveys
GHG's risk surveys provide comprehensive evaluations of property and liability exposures, delivered within market-leading timescales. Our certified surveyors identify potential hazards and mitigation strategies, supporting proactive risk management for insurers and businesses. Reports are tailored to client needs, combining technical precision with actionable recommendations to prevent future claims.
Third Party Administration
We offer customised third-party administration services for traditional and specialist insurance lines, focusing on efficiency and compliance. Our TPA solutions streamline claims processing through dedicated teams and advanced technology, ensuring accurate documentation, regulatory adherence, and timely resolutions. Clients benefit from scalable support tailored to their specific operational requirements.
Legal Support
Our legal support services navigate complex regulations like the Party Wall Act 1996 and ABI Domestic Subsidence Agreement. We provide expert guidance on subrogation activities and legislative compliance, ensuring clients meet legal obligations while protecting their interests. This service integrates seamlessly with claims management to deliver holistic, legally sound solutions.
Questions
What services does GHG Solutions offer?
We specialise in claims and risk management, including subsidence, property, commercial claims, third-party administration, legal support, and environmental risk assessments.
How long has GHG Solutions been in business?
We have operated in the property and liability sectors for over 30 years, established in 1995 with a management buyout in 2020.
Do you handle emergency claims?
While we prioritise prompt responses, our standard working hours are Monday-Friday 9am-5:30pm. Emergency services are not explicitly offered.
What accreditations does GHG Solutions hold?
We are ISO 27001 (information security), ISO 14001 (environmental management) accredited and regulated by the Financial Conduct Authority.
How do you ensure service quality?
Our ISO accreditations, nationwide ProACT contractor network with 2-year warranties, and continuous staff training guarantee consistent, high-quality outcomes.
