Business Details
We have operated as a nationwide network of independent consulting engineers and assessors since our establishment in 1997. Our consortium comprises shareholders and affiliated members who all belong to accredited professional organisations. We employ 70 fully qualified and highly trained engineers across 17 regional offices controlled centrally from our head office. Our expertise spans comprehensive vehicle inspections, remote imaging assessments, and specialist forensic damage analysis. We serve the motor insurance market, accident claims managers, fleet operators, and solicitors with tailored engineering solutions. Our proprietary ClaimTrack system provides real-time case status updates accessible at the click of a mouse.
We utilise industry-leading estimating platforms including Audatex, Inter-est, Glassmatix, and ARCS for accurate desktop assessments. Our management information service delivers customised daily, weekly, and monthly statistical reports in Excel format. We guarantee complete customer satisfaction through rigorous quality standards and independent engineering integrity. Our services encompass everything from pre-repair estimating to expert witness reports and fraud investigation. We maintain full UK coverage while ensuring swift response times through real-time data access across all regional offices. Our commitment to transparency and professional excellence underpins every inspection and assessment we undertake.
We utilise industry-leading estimating platforms including Audatex, Inter-est, Glassmatix, and ARCS for accurate desktop assessments. Our management information service delivers customised daily, weekly, and monthly statistical reports in Excel format. We guarantee complete customer satisfaction through rigorous quality standards and independent engineering integrity. Our services encompass everything from pre-repair estimating to expert witness reports and fraud investigation. We maintain full UK coverage while ensuring swift response times through real-time data access across all regional offices. Our commitment to transparency and professional excellence underpins every inspection and assessment we undertake.
Highlights and features
- We have operated nationwide since 1997.
- Our 70 engineers hold accredited professional qualifications.
- We provide real-time case tracking via ClaimTrack.
- Our network covers UK with 17 regional offices.
- We utilise Audatex, Inter-est, Glassmatix, and ARCS systems.
Services
Comprehensive Vehicle Inspection
We conduct nationwide comprehensive inspections for all vehicle types including motorcycles, HGVs, plant, and agricultural machinery. Our 70 qualified engineers operate from 17 regional offices to deliver independent assessments for insurers, fleet operators, and solicitors. Each inspection adheres to accredited professional standards ensuring accurate damage evaluation.
Remote Imaging Assessment
Our centralised imaging facility provides computerised estimating and desktop assessments using Audatex, Inter-est, Glassmatix, and ARCS systems. Fully trained imaging engineers with expert vehicle knowledge produce accurate remote evaluations for efficient claims processing. This service enables swift damage appraisal without physical inspection attendance.
Expert Witness Reports
We prepare detailed expert witness reports for legal proceedings involving vehicle damage disputes and fraud investigations. Our engineers possess the specialist knowledge required to provide credible testimony for solicitors and insurance legal teams. Each report is founded on independent forensic analysis ensuring evidential robustness.
Forensic Damage Analysis
Our forensic damage consistency reports determine whether reported damage aligns with the described accident circumstances. This service supports fraud and theft investigations by providing objective engineering analysis of vehicle damage patterns. We deliver conclusive findings that assist insurers and claims managers in liability decision-making.
Claims Tracking Service
Our ClaimTrack utility offers real-time online access to the status of any case from instruction to completion. Customers can monitor inspection progress, engineer report dates, and settlement milestones instantly via a secure portal. This transparency enhances claims management efficiency and reduces administrative follow-up burdens.
