Business Details
50+ Years
experience
Your Trusted Insurance Partner in Colwyn Bay
Established in 1956, R H Hughes Insurance Services has been a trusted independent insurance broker serving North Wales for over seven decades. Originally founded by Richard Hughes, a former community policeman, the business has been family-owned and operated by the Shaw family since 1971. Our approach prioritises personal service, offering clients direct access to experienced insurance advisers rather than impersonal call centres. We leverage advanced technology to compare policies from leading insurers while maintaining a commitment to tailored advice and competitive pricing.With expertise spanning motor, home, travel, caravan, property, and business insurance, we specialise in cutting through industry complexity to find solutions that meet individual needs. Our reputation for reliability and customer-centric service has been built through decades of supporting clients during claims processes and providing clear, jargon-free guidance. Flexibility remains central to our operations, enabling us to adapt to evolving client requirements while maintaining our core values of transparency and local market knowledge.
Services
Motor Insurance
Home Insurance
Travel Insurance
Caravan Insurance
Property Insurance
Business Insurance
Details
- Year established: 1956
Highlights and features
- We provide face-to-face insurance advice from local experts
- Our independent broker status enables access to exclusive rates
- We specialise in finding tailored solutions for North Wales residents
- Over 65 years of combined industry experience in our team
- Regulated by the Financial Conduct Authority for consumer protection
Associations and certifications
- Financial Conduct Authority
Services
Motor Insurance
We provide comprehensive motor insurance solutions for standard vehicles, classic cars, and specialist vehicles including commercial vans and motor trade requirements. Our policies offer new-for-old cover, competitive excess options, and breakdown assistance. With access to multiple insurers, we ensure tailored protection that balances cost-effectiveness with essential coverage for North Wales drivers.
Home Insurance
Our home insurance policies cover buildings, contents, and high-value items with flexible options for home workers and listed properties. We specialise in finding secure solutions for unique requirements, including unoccupied properties and high net-worth homes. Clients benefit from competitive rates while maintaining essential protections against common risks faced by Welsh homeowners.
Travel Insurance
We offer single and multi-trip travel insurance policies covering adventure holidays, medical conditions, and group travel. Our policies provide peace of mind for destinations ranging from European city breaks to extreme sports locations. Specialised coverage includes winter sports, scuba diving, and extended trips requiring medical evacuation provisions.
Caravan Insurance
Our caravan insurance covers static and touring models with features including new-for-old replacement, low excess options, and protection for awnings and equipment. Policies are tailored to address risks specific to leisure vehicles in Wales, including weather-related damage and theft prevention for both permanent and temporary locations.
Business Insurance
We provide comprehensive business insurance for shops, offices, and specialist sectors including motor trade, professional indemnity, and heritage properties. Our solutions address liability risks, unoccupied buildings, and industry-specific requirements across North Wales. Clients benefit from competitive pricing combined with expert guidance on cost-effective risk management strategies.
Questions
How do you find competitive insurance rates?
As an independent broker, we access multiple insurers' systems to compare policies and pricing while maintaining coverage quality.
What insurance types do you offer?
We provide motor, home, travel, caravan, property, and business insurance solutions tailored to Welsh clients' needs.
Are you regulated by financial authorities?
Yes, we're authorised and regulated by the Financial Conduct Authority (Reference Number 306192).
Can you help with specialist insurance?
We specialise in unique requirements including classic vehicles, high-value homes, and niche business sectors.
Do you offer face-to-face consultations?
Yes, our Colwyn Bay office provides in-person advice from experienced insurance professionals.
How do claims work with your service?
We support clients throughout the claims process, leveraging our broker relationships to ensure smooth resolution.
