Protect your horse, protect your passion
Scottish Equestrian Insurance Services (SEIS) is a leading provider of equine insurance solutions for horse owners in Scotland. As a trading name of the renowned Allianz Insurance plc, we boast a wealth of experience in insuring horses of all ages and abilities, from 14 days upwards. Our comprehensive range of insurance products is designed to meet the unique needs of horse enthusiasts, whether you're a seasoned competitor or a casual hacker.
Our Insurance Services
At SEIS, we understand the importance of providing cover for your equine companion, as well as protection for your property and personal liability. Our horse insurance products include benefits such as vet fees cover, third-party liability, and cover for horse riders. With our insurance solutions, you can rest assured that your horse is protected in the event of unexpected events, such as death, theft, or straying.
Optional Benefits
We offer a range of optional benefits to create a policy that meets your specific requirements. Choose from a list of additional coverages, including:
- Maximum Benefit Excess
- Basic Cover
- Death from illness or injury
- Sum insured for Loss by theft or straying
- Veterinary Fees (Maximum of 3000 in some areas)
- Hospitalisation and transportation
- Complementary therapy
- Personal Liability
- Personal Accident
- Permanent Loss of Use (available for horses aged 2-14 years)
- Disposal following death
- Saddlery and Tack
- Trailer or Horse-Drawn Vehicle
Claim Forms and Documents
Once you have a policy with us, you can easily manage your cover and claims through our website. You can download claim forms and important documents, or send us an email with any queries or concerns. Our dedicated claims team is always here to assist you, ensuring that any issues are resolved quickly and efficiently.
Our History and Regulatory Status
Scottish Equestrian Insurance Services is a trading name of Allianz Insurance plc, a company that is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. We maintain a high standards of integrity and professionalism, and are committed to upholding the highest levels of customer service.
Insurance Claims and Payouts
Several reviewers have shared their experiences with SEIS insurance claims and payouts. One reviewer, VickiAngel, has had a positive experience, having made several claims for various issues and receiving payouts without any issues. In contrast, Clare Hollywood and Mairi Young have had negative experiences, with Clare Hollywood facing delays and declined claims, and Mairi Young having her claim refused due to a previous claim several years ago.
Policy Exclusions and Limitations
Mairi Young has cancelled her policy due to the number of exclusions that had built up over time, making it seem pointless to continue with the insurance. Her experience highlights the importance of carefully reviewing policy terms and conditions to ensure that they meet your needs.
Customer Service and Communication
Clare Hollywood has expressed frustration with the customer service and communication from SEIS, citing examples of incorrect information, lost paperwork, and delayed payments. In contrast, Kirsten C. has praised the company for paying out promptly and in full when her horse damaged his ligament.
General Sentiment and Recommendations
The reviews suggest that SEIS has a mixed record when it comes to customer satisfaction. While some reviewers have had positive experiences, others have faced issues with claims, payouts, and customer service.
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