Protecting your business, so you can focus on growing it
Associated Beauty Therapists is the UK's largest specialist membership and insurance provider, offering a comprehensive range of services designed specifically for the beauty, nail, hair, and complementary therapy industries. With a team of experienced professionals, including staff who have previously worked in the industry, we understand the unique challenges and risks faced by beauty business owners and therapists.
Our Services
At Associated Beauty Therapists, we offer a range of services designed to support your business and protect your livelihood. Our insurance packages are tailored to meet the specific needs of your business, whether you work from home, mobile, or a salon location. Our policies cover a wide range of treatments, including up to 2000 different treatments, and provide cover for medical malpractice, treatment risk, professional indemnity, public and product liability.
Industry Specific Insurance
Our insurance package has been designed specifically for the beauty, nail, hair, and complementary markets, providing cover for a wide range of treatments and services. Our policies are underwritten by Zurich Insurance Company Ltd, one of the largest and most respected insurance companies in the world. Our insurance includes 6 million professional, product, and public liability, providing peace of mind and protection for your business.
Membership Benefits
Becoming an ABT member offers a range of benefits, including access to our insurance packages, a dedicated helpline, and a range of industry-specific resources and support. Our membership benefits include:
- Access to our insurance packages, covering up to 2000 different treatments
- A dedicated helpline, providing live chat support and access to our UK-based call centre
- A range of industry-specific resources and support, including marketing tools and industry-leading magazines
- Free web listings, driving personal consumer leads to your salon
- Scratch Magazine annual printed subscription (worth 45) for Nails, Tanning & Make-Up Insurance members
- Beauty and Hairdressing Magazine annual printed subscription
- Digital Magazine Subscription for 12 months
Accreditation
At Associated Beauty Therapists, we are committed to supporting and accrediting beauty businesses and therapists. Our accreditation programme is designed to provide a benchmark for excellence and compliance within the industry. By becoming an ABT-accredited business, you can demonstrate your commitment to quality and professionalism, and gain access to a range of industry-specific benefits and resources.
Conclusion
At Associated Beauty Therapists, we are dedicated to providing a comprehensive range of services and support to the beauty, nail, hair, and complementary therapy industries. Our insurance packages, membership benefits, and accreditation programme are designed to help you grow your business and protect your livelihood. Whether you work from home, mobile, or a salon location, we are here to support you.
Customer Service
Megan is repeatedly praised for her exceptional customer service, being helpful, and keeping clients updated until issues are resolved. Other staff members, such as Tiana and Tamzin, are also commended for their personal and supportive approach.
Insurance and Accreditation Process
The insurance sign-up process is described as easy, with staff being informative and competitively priced. Clients appreciate the thorough and trusted process, with some stating that ABT ensured all processes were met with a high standard of care and support.
Communication and Responsiveness
Many clients praise the prompt responses from the team, with some receiving calls or emails within 24 hours. The staff are described as friendly, helpful, and super supportive, with some clients appreciating the clear and professional communication.
Overall Satisfaction
Most clients are extremely satisfied with the service, stating that ABT is the best insurance company they have dealt with. Some have been with the company for many years and continue to recommend their services.
Minor Issues
One client mentions that the company can be occasionally slow at sorting out minor problems, and that some telephone staff could sound less grumpy.
Negative Experience
One client had a poor experience with the company, citing bad customer service, no email responses, and no help during the application process. They also mention that the company deducted their money twice by mistake.
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