Business Details
50+ Years
experience
Your Trusted Insurance Partner in Scotland
Established in 1973, we are a leading independent insurance brokerage with over 40 employees, headquartered in Paisley. Our team delivers tailored insurance and risk management solutions to businesses across the UK, with a strong focus on clients in Scotland's central belt. As part of Ethos Broking, we combine independent service with access to exclusive policy wordings and niche products. Our expertise spans commercial insurance, claims handling, and proactive risk management, supported by a dedicated team with decades of industry experience.We prioritise client relationships, offering personalised service and 24/7 support through our Business Support Package, which includes compliance tools and professional loss adjusters. Our commitment to excellence has earned us long-term partnerships with clients across sectors like construction, hospitality, and transportation.
Services
Business Insurance
Claims Support
Risk Management
Personal Insurance
Commercial Coverage
Property Insurance
Motor Trade Insurance
Plant Hire Insurance
Professional Indemnity
Directors & Officers Insurance
Details
- Year established: 1973
Highlights and features
- We have over 40 years of experience in insurance brokerage.
- Our team includes specialists with expertise in construction, hospitality, and transportation sectors.
- We offer proactive claims handling through dedicated commercial claims handlers.
- Our Business Support Package provides access to compliance tools and professional loss adjusters.
- We maintain strong relationships with leading UK insurers to secure competitive policies.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Knowledgeable and friendly
Proactive and responsive
Understands our business
Highly recommend
Services
Business Insurance
We provide tailored business insurance solutions for sectors including construction, hospitality, and transportation. Our policies cover material damage, business interruption, liability, and professional indemnity, with flexible sums insured to match fluctuating stock levels. Clients benefit from proactive claims handling and access to niche products through our Ethos Broking partnership.
Claims Support
Our commercial claims handlers offer proactive support for insurance claims, working directly with insurers and loss adjusters. Services include accident reporting guidance, third-party liability negotiations, and access to professional loss adjusters for complex cases. We focus on protecting claims records to help maintain lower premiums for clients.
Risk Management
We deliver comprehensive risk management services to help businesses identify and mitigate potential threats. This includes compliance support through the Citation Business Support Hub, policy reviews for material damage and liability coverage, and tailored advice on security requirements and industry-specific regulations.
Business Support Package
Our unique Business Support Package offers clients access to compliance tools, e-learning resources, and expert advice. Features include the Citation How-To Hub for HR and health & safety documentation, 24/7 expert advice lines, and Claims Equilibrium Club membership for professional loss adjuster support on high-value claims.
Personal Insurance
We provide personal insurance solutions alongside our commercial offerings, catering to individual clients' needs. This includes policies for property owners and professionals, with tailored coverage options and access to the same high-standard service and market expertise that our business clients receive.
People
Stephen McNairn
Senior Account Manager
Senior commercial broker with over 20 years' experience across multiple sectors, specialising in business development and claims management.
Debbie Warwick
Senior Account Manager
Commercial broker with expertise in new business development and marketing, previously working with national broking firms across diverse industries.
Graeme Paterson
Senior Account Manager
Experienced commercial broker with prior roles at leading national brokers and AXA, focusing on expanding client portfolios with team support.
Stephen Clarihew
Senior Account Manager
Commercial broker with 25 years' experience serving diverse industry sectors, offering in-depth market knowledge and client-focused solutions.
David Brown
Senior Account Manager
Commercial account manager with 20+ years' experience, specialising in liability cover for high-hazard trades and specialist insurance markets.
Questions
What types of business insurance do you offer?
We provide comprehensive coverage including material damage, business interruption, liability, professional indemnity, directors & officers insurance, contract works, and goods in transit for sectors like construction, hospitality, and transportation.
How does your claims support work?
Our claims handlers offer proactive support, accident reporting guidance, third-party negotiations, and access to professional loss adjusters for complex cases, aiming to protect your claims record and secure fair settlements.
Do you serve businesses outside Scotland?
While our client base is primarily in Scotland's central belt, we provide insurance solutions to businesses throughout the UK through our nationwide network and digital capabilities.
What is your Business Support Package?
Our package includes compliance tools via Citation's How-To Hub, 24/7 expert advice, Claims Equilibrium Club membership for loss adjuster support, and tailored resources to help manage business risks effectively.
How do you tailor insurance policies to specific needs?
We conduct detailed risk assessments, offer adjustable sums insured, and provide access to niche products through Ethos Broking to create customised insurance programmes that align with your business's unique requirements.
