Trust your vessel with Velos
Building Relationships with Our Community
Based in Norwich, Norfolk, The Insurance Centre has been an established local insurance broker for decades. We pride ourselves on building meaningful relationships with our clients, offering personalized guidance and tailored insurance solutions. Our commitment to "Treating Customers Fairly" forms the cornerstone of everything we do.
Comprehensive Insurance Solutions
We offer a comprehensive range of insurance solutions to cater to your diverse needs. Our services include:
Motor Insurance
- Comprehensive cover for all types of cars, from private to commercial vehicles.
- Competitive quotes from leading insurers.
- Dedicated expertise in fleet insurance and breakdown assistance.
Home Insurance
- Protection of your property and belongings against unforeseen events.
- Choices between buildings and content cover.
- Comprehensive home insurance packages tailored to your individual needs.
Commercial Insurance
- Customized insurance solutions for businesses of all sizes.
- Coverage options for public liability, motor trade, and various industry-specific risks.
- Risk management and consultation services.
Travel Insurance
- Flexible travel insurance plans for both single trips and annual travel.
- Comprehensive coverage for medical emergencies, travel disruptions, and unexpected events.
- Competitive rates and transparent policy terms.
Our Team: Experienced and Dedicated
Our team of experienced and dedicated insurance professionals is committed to providing personalized and responsive service. We take the time to understand your individual needs and provide tailored solutions. We believe in clear and transparent communication, guiding you through the entire process and ensuring you have a positive insurance experience.
Why Choose The Insurance Centre?
- Local expertise and personalized attention.
- Comprehensive insurance solutions across all lines of business.
- Competitive quotes and transparent terms.
- Responsive customer service and claims handling.
- Commitment to "Treating Customers Fairly" at all times.
Customer Service
The Insurance Centre receives high praise for its exceptional customer service. Many reviewers have used their services for 20 years or more and have always been impressed with their friendliness, competitiveness, and quick response times.
Competitive Quotes
The company is also commended for providing brilliant quotes, with one reviewer stating that they received a quote within half an hour of calling. Their quotes are often better than those found on comparison sites, making them a preferred choice for many customers.
Efficient Service
The Insurance Centre is praised for its efficient service, with reviewers appreciating the quick processing of their insurance needs. One reviewer noted that they stuck with the company despite receiving cheaper quotes elsewhere, as the quality of service was more important to them.
Positive Experiences
Many reviewers have had positive experiences with specific team members, including Philip, Jake, and Phil, who are described as friendly, helpful, and professional.
Negative Experiences
However, not all reviews are positive. Two reviewers had negative experiences, with one feeling let down by the company's failure to follow up on a quote, and another experiencing delays in receiving a quote despite repeated calls.
