Expert Insurance Solutions for a Peace of Mind
At Dickson & Co, we pride ourselves on being a trusted insurance broker with a long history of providing top-notch services to individuals and businesses across Northern Ireland. With a strong presence in Omagh, Newtownstewart, Dungannon, Cookstown, Newry, Armagh, and Limavady, we are committed to delivering personalized insurance solutions that cater to the unique needs of our clients.
Our History
Our journey began with a passion for providing exceptional customer service and a deep understanding of the insurance industry. Over the years, we have built a reputation for ourselves as a reliable and trustworthy broker, dedicated to helping our clients navigate the complex world of insurance. Our team of experienced professionals is dedicated to providing tailored insurance solutions that meet the specific needs of our clients, ensuring they receive the best possible cover at the right price.
Our Services
At Dickson & Co, we offer a comprehensive range of insurance services, including Motor Insurance, Home Insurance, Commercial Insurance, Travel Insurance, and Agricultural Insurance. We understand that every individual and business has unique insurance needs, which is why we take the time to listen and understand our clients' requirements. Our team of experts will work closely with you to identify the most suitable insurance policy, ensuring you receive the right level of cover at a competitive price.
From Motor Car Insurance to Commercial Van Insurance, EasyDrive for New Drivers to GAP and Breakdown Cover, we have got you covered. Our Home Insurance policies are designed to protect your home and belongings, while our Commercial Insurance options cater to the specific needs of businesses. We also provide Travel Insurance and Agricultural Insurance solutions, ensuring you have peace of mind wherever you go.
What Our Clients Say
Don't just take our word for it. Our clients have been kind enough to share their experiences with us, and we are proud to showcase their testimonials on our website. From motor trade insurance to commercial insurance, our clients have praised our exceptional customer service, competitive policies, and personalized approach.
Our Promise
At Dickson & Co, we are committed to providing the highest level of service to our clients. We believe in building long-term relationships, and our team of experts is dedicated to ensuring you receive the best possible insurance solution. We are passionate about delivering exceptional customer service, and our goal is to provide you with the right level of cover at the right price.
Poor Customer Service Experiences
Several reviewers had negative experiences with the company's customer service. They reported being unable to get quotes, being cut off while on the phone, and not receiving callbacks despite being promised. Sean Downie, Artur Skotnicki, and Paul Beaumont all had similar experiences, with no one returning their calls or providing them with quotes.
Lack of Communication
Maryrose Lyons had a particularly frustrating experience, receiving a renewal notice in March but then hearing nothing until October, when she received an aggressive follow-up letter. Despite having all her contact details, the company never sent her an email or left a message.
Positive Experiences
On the other hand, James Johnston and Raymond Gallagher had positive experiences with the company. They praised the professional service, helpfulness, and knowledge of the staff, particularly Maeve.
