For all your insurance needs
At Performance Direct, we are a family-run business that has been providing insurance services to clients across the UK for many years. With a foundation of providing professional and insurance services at highly competitive prices, we have successfully grown our business and expanded our services to cater to a wide range of insurance needs.
Our Story
As a Chartered Insurance Broker, we pride ourselves on offering a personal and genuine service to our customers. Our commitment to the best professional standards is underlined by our Chartered Insurance Broker status, which ensures that we uphold the highest standards of practice and conduct in our industry.
Our Services
At Performance Direct, we offer a wide range of insurance services, including:
Home Insurance
With our comprehensive Home Insurance policies, you can rest assured that your property is protected from damage or theft. Our policies cater for a variety of needs, from buildings and contents insurance to landlord insurance and shop insurance.
Car Insurance
As a leading provider of Car Insurance, we offer a range of policies to cater for different needs and preferences. Whether you're looking for a standard Car Insurance policy or something more specialized, such as Classic Car Insurance or Modified Car Insurance, we've got you covered.
Motorcycle Insurance
For motorcycle enthusiasts, we offer a range of policies to suit your needs, from Scooter Insurance to Quad Bike Insurance. Our expertise in providing cheap motorcycle insurance has established us as a go-to provider in the industry.
Motor Vehicle Insurance
In addition to Car Insurance and Motorcycle Insurance, we also offer policies for Commercial Vehicles, such as Van Insurance and Haulage Insurance.
Business Insurance
As a business owner, it's essential to protect your business from unexpected events. Our Business Insurance policies cater for Public Liability, Professional Indemnity, and Shop Insurance, ensuring that your business is adequately protected.
Leisure and Travel Insurance
To cater for your personal and leisure activities, we offer a range of policies, including Travel Insurance for singles and multi-trip policies, as well as policies for Touring Caravans and Static Caravans.
At Performance Direct, we are committed to providing the best possible service and insurance products to our customers. With our comprehensive range of policies and dedicated customer service, you can trust that your insurance needs are in good hands.
General Experience
The reviews highlight a mix of positive and negative experiences with Performance Direct. While some customers praised the company's competitive pricing, helpful staff, and efficient service, others expressed frustration with high renewal prices, poor customer service, and unexpected charges.
Pricing and Renewal Issues
Several reviewers complained about significant price hikes at renewal time, with some experiencing increases of up to 400%. This has led to customers feeling misled and switching to other insurance providers. Additionally, some reviewers reported being charged cancellation fees, which was perceived as unfair.
Customer Service
The quality of customer service was a significant area of contention. While some reviewers praised the helpfulness and responsiveness of Performance Direct's staff, others reported difficulty in getting assistance, being put on hold for extended periods, and receiving unhelpful or rude responses to their queries.
Positive Experiences
On a positive note, several reviewers praised Performance Direct's competitive pricing, easy-to-use online platform, and helpful staff. Some customers reported having a seamless experience, with quick and efficient service, and friendly interactions with staff members.
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