Where years of global experience meets the local business community.
Who We Are
Portcullis Insurance Brokers is an independent commercial insurance broker based in Tunbridge Wells, authorized and regulated by the Financial Conduct Authority (FCA). We have over two decades of experience in the industry, dedicated to providing exceptional insurance solutions for businesses across the UK.
Our Core Values
Our business is built on a foundation of core values that guide our interactions with clients and partners:
- Customer-Centricity: We prioritize your needs, understanding your unique risks and providing tailored insurance solutions.
- Integrity & Transparency: We uphold honesty and open communication throughout the process, with clear explanations and competitive pricing.
- Expertise & Experience: Our team boasts extensive industry knowledge and qualifications, ensuring you receive the best possible advice.
Our Expertise
We offer comprehensive insurance solutions across a wide range of sectors, including:
**Construction & Trades
- Contractual works and materials damage
- Liability coverage for contractors and subcontractors
- Plant and equipment insurance
**Haulage & Distribution
- Goods in Transit insurance with market-leading coverages
- Cargo and vehicle protection solutions
- Risk management for transport and logistics operations
**Hotels & Guest Houses
- Property and business interruption insurance
- Guest liability and medical evacuation coverage
- Employment practices liability protection
**Manufacturing & Suppliers
- Business interruption and loss of income insurance
- Product liability and recall coverage
- Machinery breakdown and business continuity plans
**Motor Trade
- Garage liability and product liability insurance
- Garage keepers liability coverage
- Compulsory cover for motorists
**Offices & Surgeries
- Professional indemnity and clinical liability insurance
- Employment practices liability protection
- Cyber liability and data breach coverage
**And Much More
We also provide tailored insurance solutions for Pubs & Restaurants, Shops & Retailers, Sports & Entertainment Professionals, and Property Investors.
Partnering with Portcullis Insurance Brokers
We understand that every business is different. That's why we take the time to get to know you and your unique needs. Our dedicated team will work with you to:
- Identify potential risks in your business
- Find competitive insurance solutions
- Assist with claims and risk management strategies
- Provide ongoing support and guidance
Disappointment and Frustration
The overall sentiment of the review is one of disappointment and frustration. The reviewer, Keith Bridges, has had a negative experience with the company, and is warning others to avoid them.
Lack of Response and Claims Issues
The reviewer expresses frustration with the company's lack of response when trying to make a claim. This suggests that the company is unhelpful and unresponsive to customer needs.
Negative Recommendation
The reviewer explicitly states to "Avoid" the company, implying that they would not recommend them to others.
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