Business Details
Emergency
services
Your Trusted Partner for Insurance Claims Solutions
Harris Balcombe, established over 140 years ago, stands as the UK's leading insurance claims consultancy. Our expertise lies in assisting clients with fire, flood, theft, and business interruption claims, ensuring they receive the compensation they rightfully deserve. With a team of chartered accountants, loss adjusters, and technical managers, we combine deep industry knowledge with a client-centric approach to navigate complex insurance processes. Our FCA-authorised status and membership in professional bodies like the Chartered Insurance Institute underscore our commitment to excellence.We pride ourselves on managing over 5,000 successful claims, offering 24/7 support to alleviate client stress. Our dedication to transparency, coupled with a nationwide presence and global partnerships, ensures we deliver tailored solutions that prioritise client needs. Recognised for our award-winning service, we work tirelessly to demystify insurance claims, providing expert guidance from initial assessment to final settlement.
Services
Fire Damage Claims
Flood Damage Claims
Theft Claims
Business Interruption Claims
Product Recall
Storm Damage
Cyber Claims
Highlights and features
- We have over 140 years of experience in insurance claims consultancy.
- Our FCA-regulated status ensures compliance with financial services standards.
- We have successfully resolved over 5,000 insurance claims nationwide.
- Our team includes chartered accountants and loss adjusters with specialist expertise.
- We offer 24/7 helpline support for urgent claim assistance.
Associations and certifications
- Financial Conduct Authority (FCA)
- Institute of Chartered Accountants in England and Wales
- Chartered Insurance Institute
- Chartered Loss Adjusters Association
What people say
Wonderful, caring service
Highly recommended
Extremely helpful
No hesitation recommending
Turned up with sympathy
Services
Fire Damage Claims
We specialise in managing fire damage insurance claims for domestic and commercial properties. Our team of chartered surveyors and loss adjusters assesses the full extent of damage, negotiates with insurers, and oversees repairs to ensure comprehensive recovery. With decades of experience, we streamline the claims process to minimise client stress and secure fair compensation.
Flood Damage Claims
Our flood damage claims service addresses water-related insurance claims for residential and business properties. We conduct detailed property assessments, document losses, and advocate for policyholders to obtain rightful coverage. Our experts coordinate with contractors and insurers to expedite rebuilding while ensuring compliance with environmental regulations and flood resilience standards.
Business Interruption Claims
We help businesses recover lost income and operational costs following insured incidents. Our chartered accountants quantify financial losses, validate claims against policy terms, and negotiate settlements to cover ongoing expenses. With specialist expertise in complex BI scenarios, we ensure businesses maintain financial stability during recovery periods.
Product Recall Claims
Our service supports businesses facing product contamination or recall situations. We assess financial impacts, including logistics and reputational damage, and work with insurers to secure coverage under product liability policies. Our team provides strategic guidance to manage recalls efficiently while protecting brand integrity.
Cyber Incident Claims
We assist organisations in claiming insurance coverage for cyberattacks and data breaches. Our experts evaluate financial losses from business disruption, data recovery costs, and legal liabilities. We collaborate with cybersecurity professionals to document incidents and negotiate settlements that address both immediate and long-term cyber risk impacts.
People
Jonathan Samuelson
Partner
Chartered Accountant with 20+ years' experience in business interruption and product recall claims. Fellow of the Institute of Chartered Accountants in England and Wales, specialising in complex financial risk assessment.
Alex Balcombe
Partner
Specialises in ultra-high-net-worth claims and leads sales operations. Graduated with a BA in economics, bringing strategic insight to insurance solutions for financial institutions and private equity clients.
Jeremy Balcombe
Partner
30-year veteran in insurance claims with expertise in policyholder advocacy. Focuses on high-net-worth individual claims, leveraging deep knowledge of policy terms and dispute resolution.
Steven Nock
Partner
BSc holder and chartered accountant with two decades in business interruption claims. Active in CILA's BI special interest group, providing expert testimony and training on financial risk management.
Mark Harris
Partner
Dual-qualified accountant and loss adjuster specialising in complex business interruption quantification. Leads teams in delivering precise financial assessments for major corporate claims across diverse industries.
Questions
What types of insurance claims do you handle?
We manage fire, flood, theft, business interruption, product recall, storm, and cyber claims for domestic, commercial, and landlord clients nationwide.
Are you regulated by any official body?
Yes, we're authorised and regulated by the Financial Conduct Authority (FCA) with reference number 597876.
How quickly can you start working on my claim?
Our 24/7 helpline ensures immediate assistance. We typically begin claim assessment within 24 hours of contact.
Do you charge for initial consultations?
We offer free, no-obligation assessments to evaluate your claim's merits before proceeding.
How do you differ from insurance company adjusters?
We work solely for policyholders, unlike insurer-employed adjusters. Our priority is maximising your compensation, not protecting insurer interests.
Can you help with international claims?
While primarily UK-focused, we collaborate with global partners like Adjusters International to support cross-border claims management.
