Business Details
25 Years
experience
Expert Insurance Broker Services in Worcester
S J L Insurance Services is a leading UK-based insurance broker established in 2001, dedicated to delivering tailored commercial insurance solutions. Founded by Simon Lancaster, we combine over two decades of industry expertise with access to global markets, including Lloyd's of London, to provide comprehensive coverage for businesses of all sizes. Our award-winning in-house claims team ensures swift, transparent resolutions, while our commitment to staff development and client-centric service has earned us recognition as an Investor in People since 2016.With tens of thousands of clients worldwide, we prioritise mutually beneficial relationships, competitive premiums, and innovative products designed to meet evolving risks. Our headquarters in Worcester serve as the hub for a network of over 600 independent brokers, reflecting our dedication to excellence in both direct and wholesale insurance services.
Services
Property Insurance
Trade Insurance
Hospitality Insurance
Home Insurance
Professional Services Insurance
Medical Malpractice Insurance
Construction Insurance
Motor Trade Insurance
Fleet Insurance
Global Insurance
Details
- Year established: 2001
Highlights and features
- Award-winning in-house claims team with national recognition
- Access to Lloyd's of London, the world's leading insurance market
- Dedicated account and claims managers for personalised service
- Tailored insurance solutions for any business sector globally
- Over 20 years of experience in commercial insurance expertise
Associations and certifications
- Financial Conduct Authority
- Lloyd's of London
- Investor in People
What people say
50% savings
Swift claims resolution
Expert brokers
Tailored policies
Dedicated support
Services
Property Insurance
Our property insurance safeguards commercial buildings and assets against risks like fire, theft, and natural disasters. Designed for landlords, businesses, and property managers, it includes bespoke options for unique structures. Clients benefit from competitive premiums and claims support handled by specialists with decades of industry experience.
Trade Insurance
Trade insurance covers operational risks for businesses, including public liability, equipment breakdown, and business interruption. We offer custom policies for sectors like construction, manufacturing, and retail. Our brokers leverage market-leading partnerships to secure comprehensive coverage at cost-effective rates tailored to specific trade needs.
Hospitality Insurance
Hospitality insurance protects restaurants, bars, and hotels against liabilities, property damage, and event cancellations. Policies include employer liability, stock protection, and cyber-risk coverage. Our team understands the sector's unique challenges, providing 24/7 support and rapid claims processing to minimise business disruption.
Professional Services Insurance
This insurance shields professionals like accountants, consultants, and legal firms from claims of negligence or breach of duty. Coverage includes legal fees, settlements, and reputational damage. Our brokers offer access to niche markets and Lloyd's of London expertise, ensuring robust protection for high-risk professions.
Motor Trade Insurance
Motor trade insurance provides comprehensive protection for garages, dealerships, and repair shops. It covers vehicles in stock, customer vehicles, and business equipment. Clients benefit from customisable policies, including breakdown assistance and legal expense coverage, supported by brokers with specialist knowledge of automotive industry risks.
People
Simon Lancaster
Founder & CEO
Simon founded S J L Insurance Services in 2001 and has driven its growth into one of the UK's largest owner-owned brokers. His leadership focuses on innovation, client relationships, and staff development, reflected in the company's Investor in People accreditation.
Tobie
Commercial Account Executive
Tobie specialises in motor trade and fleet insurance, praised for competitive quotes and streamlined processes. Clients highlight his efficiency and expertise in resolving complex insurance needs, particularly for niche sectors like hospitality and engineering.
Vicki Lee
Account Manager
Vicki provides dedicated support for property and landlord insurance clients. Recognised for rapid response times and market access, she excels in placing non-standard policies and maintaining long-term broker relationships through transparent communication.
Kris
Insurance Broker
Kris secures tailored coverage for high-risk sectors, including a niche US contract success. Clients commend his proactive approach, market knowledge, and ability to deliver competitive terms even for complex, non-standard insurance requirements.
Culum Plane
Commercial Account Executive
Culum assists with professional indemnity and public liability insurance, noted for prompt service and clear explanations. His client-focused approach ensures policies meet specific business needs without pressure, fostering long-term trust and repeat business.
Questions
What types of insurance does SJL Insurance Services offer?
We provide commercial insurance for property, trade, hospitality, professional services, construction, motor trade, and global risks, alongside personal insurance for business owners.
How does SJL Insurance Services differ from other brokers?
As a Lloyd's of London broker with Investor in People status, we combine global market access, award-winning claims support, and dedicated account managers for tailored solutions.
Can SJL Insurance Services handle international insurance needs?
Yes, we insure businesses globally, leveraging our Lloyd's of London partnership and network of brokers to provide coverage across diverse sectors and regions.
How do I file a claim with SJL Insurance Services?
Contact our award-winning claims team directly via phone or email. Dedicated managers like Shakil or Vicki will guide you through the process for swift resolution.
Are there discounts for long-term clients?
We offer competitive premiums and loyalty benefits, including interest-free monthly payments and customisable policies to suit long-term business growth and evolving needs.
What accreditations does SJL Insurance Services hold?
We are regulated by the Financial Conduct Authority, a Lloyd's of London broker, and an Investor in People, reflecting our commitment to industry standards and staff development.
