Business Details
31 Years
experience
Emergency
services
Your Trusted Insurance Partner in Reading
Established in 1995, Academy Insurance has built a reputation for delivering tailored insurance solutions that prioritise client needs over industry jargon. Our approach focuses on understanding individual circumstances to provide precise coverage, ensuring clients pay only for what they require. With a team of dedicated specialists, we combine decades of collective experience with a commitment to transparency and efficiency. Our services span commercial, specialist, and personal insurance, supported by a streamlined claims process that prioritises swift resolution. Recognised for maintaining 91% five-star ratings, we remain authorised and regulated by the Financial Conduct Authority, reflecting our adherence to rigorous professional standards.Headquartered in Reading, our nationwide network of offices ensures localised expertise while maintaining national reach. We differentiate ourselves through a preventative approach to risk management, complementing traditional protection services. Our digital customer portal enhances accessibility, enabling policyholders to manage documentation and renewals seamlessly. Backed by the BDH Group, we continue to innovate while upholding core values of integrity and client-centric service. With over 25 years in operation, our longevity underscores our reliability in an evolving insurance landscape.
Services
Business Insurance
Car Insurance
Commercial Vehicle Insurance
Property Insurance
Travel Insurance
Cybersecurity Insurance
Fleet Insurance
Details
- Year established: 1995
Highlights and features
- Established in 1995 with nationwide coverage and local expertise
- Tailored insurance solutions without unnecessary add-ons
- Streamlined claims process with dedicated 24/7 support
- 91% five-star customer satisfaction rating
- FCA-authorised with transparent, jargon-free policies
Associations and certifications
- Financial Conduct Authority
What people say
Very helpful customer service
First-class experience
Pleasant and helpful staff
Quick claims resolution
Competitive renewal costs
Services
Business Insurance
Our business insurance solutions protect enterprises against risks including property damage, liability claims, and operational disruptions. We specialise in customising policies for sectors ranging from small businesses to large fleets. Clients benefit from proactive risk assessments and dedicated claims support, ensuring minimal downtime during incidents.
Car Insurance
Tailored car insurance covers standard vehicles, high-value cars, and motorhomes with flexible excess options. We prioritise claims efficiency, offering 24/7 assistance and direct repair partnerships. Policies include comprehensive coverage for accidents, theft, and third-party liabilities.
Commercial Vehicle Insurance
Designed for businesses operating multiple vehicles, our fleet insurance provides aggregated liability protection and discounted premiums. Features include breakdown assistance, legal expense coverage, and telematics integration for risk management.
Property Insurance
Covering residential and commercial properties against perils like fire, flood, and vandalism, our policies include rebuild cost assessments and alternative accommodation provisions. Specialist options cater to high-value homes and unique architectural features.
Cybersecurity Insurance
This service mitigates financial losses from data breaches, ransomware attacks, and business interruptions. Coverage includes forensic investigations, regulatory fines, and customer notification costs. Policyholders receive access to cybersecurity audits and incident response planning.
People
Sophie Amott
Property Specialist
Specialises in commercial property insurance with expertise in risk assessment for high-value assets. Provides tailored coverage solutions for landlords and businesses.
Arron Carter
Homeowner Specialist
Focuses on residential insurance needs, offering expertise in home protection policies and claims resolution for domestic properties.
Samuel Domone
Vehicle Specialist
Expert in motor insurance with a focus on fleet management and high-risk vehicle coverage. Advises on cost-effective fleet policy structures.
Roy Muldoon
Car Owner Specialist
Supports personal vehicle insurance clients with policy customisation and claims guidance for standard and specialist car owners.
Harvinder
Customer Service Advisor
Recognised for exceptional client support in policy renewals and claims processing. Maintains a 91% customer satisfaction rating through proactive communication.
Questions
What types of insurance does Academy offer?
We provide business, commercial vehicle, property, car, travel, and cybersecurity insurance tailored to individual and corporate needs.
How do I make a claim?
Contact our claims team on 0333 016 5000 or submit details via our website. Motor claims require our dedicated line at 0333 360 0860.
Are your policies regulated?
Yes, we're authorised and regulated by the Financial Conduct Authority, ensuring compliance with strict industry standards.
Can I manage my policy online?
Access our customer portal to view documents, upload files, and renew policies securely 24/7 from any device.
Do you offer 24/7 customer support?
Our advisors are available 24 hours a day, 7 days a week for emergencies and urgent policy inquiries.
How are premiums calculated?
Premiums depend on coverage scope, risk factors, and policyholder history. We provide transparent quotes with no hidden fees.
