Tradex Insurance Co Ltd

At Tradex Insurance Company Limited, we are a UK-based General Insurer that underwrites a range of commercial and personal lines insurance products. As a subsidiary of Saturn Holdings Limited, we are committed to providing our customers with comprehensive insurance solutions that meet their unique needs.

Our Services

Our policies are underwritten through our trusted partners, Markerstudy Insurance Services Limited and Clegg Gifford & Co Limited (part of the Markerstudy Group). Markerstudy Insurance Services Limited provides policy administration and claims handling services, while Clegg Gifford & Co Limited provides policy administration services. Our claims department, led by Markerstudy, will guide you through the claims process from first notification to settlement.

Our Partners

Markerstudy Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, with a registered address at 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB. Clegg Gifford & Co Limited is also authorised and regulated by the Financial Conduct Authority, with a registered address at 128 Minories, London, EC3N 1NT.

Compliance and Regulation

We take compliance and regulation seriously at Tradex Insurance Company Limited. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 202917.

Contact Us

If you have any enquiries about a claim or an insurance policy you have with us, please visit our website or contact our claims handling services via email or phone. Our staff are available to take notification of new claims 24 hours a day, 7 days a week. We also encourage feedback from our customers and are committed to providing the highest service standards at all times.

Complaints Procedure

While we strive to provide exceptional service, we understand that sometimes things do not go as planned. If you are not satisfied with our service, please contact us and we will work to resolve your issue. You can download our complaints procedure from our website or contact us directly.