Business Details
50+ Years
experience
Specialist Insurance Brokers London
Miles Smith has been placing risks on behalf of brokers since 1925, establishing itself as a trusted Lloyd's broker with direct access to the London Market. Our expertise lies in handling specialist and hard-to-place risks, particularly in niche industries where standard cover may not suffice. With a heritage spanning nearly a century, we combine deep market knowledge with innovative product creation to address complex insurance needs. Our team of experienced negotiators works tirelessly to secure optimal terms and coverage for clients, supported by robust relationships with underwriters. As part of the Specialist Risk Group, we leverage collective expertise and resources to deliver tailored solutions for distressed risks.Our commitment to excellence is reflected in 92% broker partner satisfaction and a track record of market-leading, exclusive schemes. Governed by the mantra 'Difficult. Done Well.', we provide comprehensive services beyond broking, including in-house claims management and relationship support. Our longevity and adaptability have enabled continuous refinement of products to meet evolving industry demands. With 88 dedicated professionals in London and access to over 1.1 billion in gross written premium through SRG, we maintain our position as a top 50 UK broker. Our recent acquisition by Warburg Pincus and Temasek underscores confidence in our vision and capabilities for future growth.
Services
Schemes and Facilities
Open Market Placement
Specialist Service
Claims Management
Broker Support
Risk Solutions
Product Development
Underwriting Access
Niche Insurance
Distressed Risk Placement
Details
- Year established: 1925
Highlights and features
- We have 98 years' experience placing specialist insurance risks
- Direct access to London Market underwriters through Lloyd's brokerage
- Innovative product creation based on industry demands
- Expert negotiators securing optimal terms for complex risks
- In-house claims team supporting policyholder needs
Associations and certifications
- Financial Conduct Authority
What people say
Great service
Very professional
Competitive terms
Expert negotiators
Excellent relationships
Services
Schemes and Facilities
We develop market-leading insurance schemes tailored to niche industries' specific needs. Our exclusive products address high-risk areas like asbestos removal, hazardous goods, and waste recycling. With continuous refinement based on industry demands, these facilities enable brokers to place difficult risks that standard insurers typically avoid.
Open Market Placement
As a Lloyd's broker, we provide direct access to London Market underwriters for complex risks. Our expertise secures coverage for challenging cases through established relationships and negotiation skills. This service benefits brokers needing placement assistance for distressed risks outside composite insurers' appetites.
Claims Management
Our in-house claims team offers dedicated support for policyholder claims resolution. We ensure timely processing and advocate for fair outcomes, leveraging market knowledge to navigate complex claims scenarios. This service maintains continuity from placement through post-incident support.
Broker Development
We provide strategic support to brokers through distribution network development and relationship management. Our team offers market insights and placement strategies for specialist risks, helping brokers expand their capabilities in difficult-to-place insurance sectors.
Product Innovation
Continuous development of bespoke insurance products addresses emerging industry challenges. We create tailored wordings and modify existing covers to meet evolving market needs. This innovation enables brokers to offer solutions for risks that other companies may decline to underwrite.
People
Lee Anderson
SRG Deputy CEO
With extensive experience transforming underwriting businesses, Lee joined SRG in 2019. He focuses on driving growth through strategic platform development and leveraging market relationships to enhance broker support services.
Steve Lee
UK Specialty Broking Director
Having worked at Miles Smith since 2000, Steve oversees UK specialty broking operations. His deep market knowledge and leadership ensure effective management of the division's specialist insurance offerings and broker relationships.
Barry Gilligan
Group Broker Development Director
With 20 years at Miles Smith, Barry has developed the group's distribution strategy. He builds strategic relationships and leads expert teams supporting regional brokers with specialist insurance placements and market access.
Questions
What specialist insurance areas do you cover?
We specialise in high-risk sectors including asbestos removal, hazardous goods, waste recycling, professional risks, and non-standard motor fleets through tailored schemes and London Market access.
How do you handle difficult-to-place risks?
Our expert negotiators leverage 98 years' experience and Lloyd's market relationships to secure coverage for complex risks that standard insurers typically decline through innovative product solutions.
What broker support services do you offer?
We provide scheme access, market placement assistance, claims management, and strategic development support to help brokers expand their capabilities in specialist insurance sectors.
What is your claims process?
Our in-house claims team works directly with policyholders to resolve claims efficiently, advocating for fair outcomes while maintaining our reputation for professional claims management.
