Business Details
50+ Years
experience
Emergency
services
Global Claims Management Solutions
Established in 1941, Crawford & Company & Company has built an 80-year legacy as the world's largest independent provider of claims management and outsourcing solutions. Our expertise spans global catastrophe response, medical management, and forensic engineering, supported by a network of 10,000 employees and 50,000 field resources across 70 countries. We combine industry-leading technology like Digital Review and CoverAI with human expertise to deliver faster claims resolution and cost savings for insurers and corporations.Our commitment to innovation is demonstrated through pioneering solutions such as the first smart water-detection product and 24/7 claims intake systems that reduce processing times. With a heritage of ethical practice codified in our global code of business conduct, we maintain rigorous quality standards while adapting to evolving industry needs through continuous workforce development programs.
Services
Loss Adjusting
Third Party Administration
Managed Repair
Medical Management
Catastrophe Response
Forensic Accounting
Cyber Risk Management
Product Recall Services
Legal Services
Environmental Claims
Details
- Year established: 1941
Highlights and features
- We have 80 years' experience in global claims management.
- Our network spans 70 countries with 10,000 employees and 50,000 field resources.
- We operate 24/7 claims intake systems for rapid response.
- Our proprietary technologies include Digital Review and CoverAI solutions.
- We maintain rigorous quality standards through continuous workforce development.
Services
Loss Adjusting
Our loss adjusting service provides expert evaluation of insurance claims through a global network of specialists. We combine technical expertise with local market knowledge to deliver accurate assessments and fair settlements. This service helps insurers and policyholders resolve claims efficiently while maintaining compliance with regulatory standards.
Catastrophe Response
Catastrophe response solutions deploy rapid-response teams and advanced technology to manage large-scale losses. We provide immediate support for natural disasters and major incidents through pre-positioned resources and experienced personnel. This service minimises business disruption and accelerates recovery for affected policyholders.
Medical Management
Medical management programs focus on clinical oversight and cost containment for healthcare-related claims. Our specialists coordinate treatment plans and provider networks to ensure appropriate care while controlling expenses. This service improves outcomes for injured workers and accident victims through evidence-based protocols.
Forensic Accounting
Forensic accounting services investigate financial discrepancies and support litigation through expert analysis. Our certified professionals provide testimony and detailed reporting for complex insurance claims and legal cases. This service helps clients resolve disputes and recover losses from financial irregularities.
Cyber Risk Management
Cyber risk management addresses digital threats through prevention strategies and incident response. Our specialists provide breach analysis and mitigation plans to protect sensitive information. This service helps organisations navigate cyber incidents while maintaining regulatory compliance and business continuity.
Questions
What services does Crawford & Company & Company & Company offer?
We provide loss adjusting, catastrophe response, medical management, forensic accounting, and cyber risk management services globally.
How can I submit a claim?
Claims can be submitted through our online portal, by phone at 1-877-346-0300, or by texting 'Claim' to 877-531-4803.
Do you operate internationally?
Yes, we have offices in 70 countries including the US, UK, Canada, Australia, and across Asia and Latin America.
What technology do you use?
We employ Digital Review for estimate analysis, CoverAI for claims decisions, and IoT solutions for water damage prevention.
Are you available 24/7?
Our claims intake team operates 24 hours a day, seven days a week for emergency assistance.
How long have you been in business?
We've been solving claims challenges since 1941, celebrating 80 years of service in 2021.
