For the journey. For the community.
At Hughes Insurance, we've been protecting the people of Northern Ireland for over 45 years. We're a locally-owned and operated insurance broker, with a deep understanding of the unique needs of our community. Our team of experts is dedicated to providing exceptional service, tailored insurance solutions, and a level of expertise that's unmatched in our region.
Our Services
We offer a range of insurance services to cater to the diverse needs of our customers. Whether you're looking for car insurance for your daily commute, home insurance to protect your family and assets, or business insurance to safeguard your commercial venture, we have a team of experts who will work with you to craft a customized insurance plan that meets your specific needs.
Car Insurance
Our car insurance solutions are designed to provide you with the peace of mind that comes with knowing you're protected on the road. From comprehensive coverage to third-party insurance, we'll help you find the right policy for your lifestyle and budget. With our years of experience, we understand the unique challenges faced by drivers in Northern Ireland and will work tirelessly to ensure you're adequately protected.
Home Insurance
As a homeowner or tenant in Northern Ireland, it's essential to have adequate insurance coverage to protect your property and belongings. Our home insurance solutions are designed to provide you with the peace of mind that comes with knowing you're protected against unexpected events. From accidental damage to theft and vandalism, we'll help you find a policy that meets your specific needs.
Business Insurance
As a business owner in Northern Ireland, it's crucial to have the right insurance coverage to safeguard your commercial venture. Our business insurance solutions are designed to provide you with the protection you need to operate with confidence. From public liability insurance to employer's liability insurance, we'll work with you to craft a customized insurance plan that meets your unique needs.
Travel Insurance
As a traveler, it's essential to have the right insurance coverage to protect yourself against unexpected events while abroad. Our travel insurance solutions are designed to provide you with the peace of mind that comes with knowing you're protected on the road. From medical emergencies to trip cancellations, we'll help you find a policy that meets your specific needs.
Why Choose Us?
At Hughes Insurance, we pride ourselves on our commitment to providing exceptional customer service, tailored insurance solutions, and the highest level of expertise in the industry. With over 45 years of experience, we've established a reputation for being locally-owned and operated, with a deep understanding of the unique needs of our community.
Overview
The reviews of Hughes Insurance are mixed, with a range of ratings from 1 to 5 stars. Some customers have had positive experiences, while others have been disappointed with the service they received.
Quality of Service
Several reviewers have praised the efficiency and helpfulness of the staff at Hughes Insurance. Sean Feenan and David Godfrey both had positive experiences when transferring insurance policies and renewing their home insurance, respectively. They noted that the staff were friendly, professional, and efficient.
On the other hand, Ryan Mcgill had a very poor experience with the company. He found most of the staff members he dealt with to be rude, and described the company's correspondence as haphazard. He also felt that the company was overpriced compared to other providers.
Online Service
Matthew Porter mentioned that the online service could be updated, suggesting that the website may be in need of modernization.
Disappointments
Two reviewers, Robert Taggart and Nicky Fegan, were disappointed with their experiences with Hughes Insurance. Robert had agreed to a price as a new customer, but was left waiting on hold for 20 minutes and eventually went with a different provider. Nicky was unable to change her policy to reflect a change in her circumstances, and felt that the company was unhelpful.
Conclusion
The reviews of Hughes Insurance highlight the importance of providing good customer service and staying competitive in the market. While some customers have had positive experiences, others have been let down by the company's staff and processes.
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